Geared toward candidates with prior business management or COO experience comfortable with managing budgets and forecasts.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from JPMorgan Chase
Business Management optimizes business performance by helping to drive key initiatives. We act as trusted advisors and counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks. The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business.
As a Business Manager within the Consumer and Community Banking Technology's Infrastructure team, you will partner with leaders and Finance to manage budgets and forecasts, optimize costs, and support ad‑hoc executive requests. You’ll drive project execution and communications, create clear management materials, and coordinate team initiatives while supporting risk, audit, and compliance activities and continuously improving business processes.
Job responsibilities
Partner with and support Consumer and Community Bank Technology's Infrastructure Managers and Finance teams to deliver accurate forecasts, track monthly spend vs budget and optimize infrastructure expense
Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
Communicate effectively with key business partners to understand projects and drive next steps
Project manage and deliver key work streams and tasks
Identify key business risks on the platform and drive resolution of mitigating controls
Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework
Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
Collect and maintain internal resources and documentation on collaboration sites, like SharePoint
Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes
Required qualifications, capabilities and skills
Bachelor’s degree in Business, Finance, Economics, or other related area
Prior experience in Business Management or COO role
Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence
Demonstrated ability in dealing with different stakeholder groups and driving the agenda
Excellent communication, organization and project management skills
Ability to articulate and demonstrate thoughtful rationale in design decisions
Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
Self-motivated, tenacious and able to work with high degree of independence
Excellent written and oral communication skills
Strong time management and prioritization skills
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Source: JPMorgan Chase careers