Geared toward customer-focused professionals comfortable with consultative sales and CRM usage, located in Charlotte, NC, and operating in a security and automation domain.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from CPI Security via Greenhouse
CPI Security, a leader in the security and automation solutions industry, is looking for a Sales Advisor to join our growing Inside Sales team at our incredible corporate headquarters in Charlotte, NC! This is more than “just a job” – it’s your chance for a fulfilling and purpose-driven career. As a Sales Advisor, you will play a leading role in our mission to protect our customers and what matters most to them. In this role, you'll work with homeowners to determine their needs and customize CPI home security and automation packages. There’s no cold calling, customers come to you! This isn’t just any sales job – you will make a difference in customers’ lives by helping them protect what matters most.
What You'll Do:
Sell residential, commercial, and new construction Security and Home Automation products and services via incoming phone calls
Promote, accurately describe and sell the details of our services or products in a knowledgeable manner, including upselling & cross selling when possible
Complete sales documents accurately to ensure Field Sales and Technicians have all the information they need to create a satisfactory experience for the homeowner
Actively listen to customers’ needs and provide a consultative and persuasive sales approach that champions the CPI brand from start to finish
Engage customers throughout the sales cycle to convert inbound and outbound opportunities into sales or confirmed appointments
Create and maintain a robust pipeline through the Salesforce CRM Platform and contribute to the sales database in multiple systems
Pursue customers in Salesforce and other CRM systems via outbound calls to further develop customer base
Excel in a fast-paced, sales driven environment where exceeding sales goals leads to long term success
Provide best-in-class customer care in all interactions
What We're Looking For:
Upbeat personality and a fun, positive attitude
1-2 years previous sales experience preferred, but not required
Strong customer service and people skills
Ability to consistently meet and exceed sales quotas
Coachability with a desire to grow professionally
Ability to work a flexible schedule, including weekends
Experience with CRM system such as SalesForce is a plus, but not required
Exceptional sales skills are a plus, particularly with strong upselling and closing abilities
What’s In It For You:
$60,000 to $90,000 Annual Compensation
Base hourly rate with tiered commission structure, performance based, training and quarterly bonus
Higher shift pay for working nights and weekends
Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO
Free monitored security system after 90 days.
Engaging and fun company culture that’s made up of a diverse group of people
Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director