Inside Sales - MidMarket Account Manager

Ziprecruiter
Phoenix, AZ
HybridCareer-pivot friendly

Who this role is best for

Strong fit for candidates with consultative sales experience who thrive in high-volume environments and are comfortable with a hybrid work arrangement.

Best fit for

  • Candidates with 1+ year of account management experience and a proven track record in consultative sales
    — “At least 1 year of account management sales experience
  • Individuals who are comfortable with outbound calling and can manage a high volume of interactions
    — “Make 50+ phone calls per day to an assigned book of business
  • Candidates who are data-savvy and can interpret labor market analytics for clients
    — “Analyze trends in the labor market and present analytics to your clients

Things to consider

  • Attendance is a strict requirement, even in a hybrid setting
    — “Regular, reliable, and predictable attendance is an essential requirement
  • The role is commission-based with eligibility starting during training
    — “You’ll begin with one week of new-hire onboarding, followed by 7 weeks of in-depth, hands-on, and highly rigorous sales training

How to stand out

  • Highlight your ability to build long-term client relationships and upsell strategies in your resume
    — “Meet/exceed revenue growth with a combination of upsell and retention goals
  • Demonstrate your proficiency with sales tools like Salesforce and Gong during interviews
    — “Proficiency with Salesforce, Gong & Google Suite programs a plus
  • Showcase your adaptability and resilience in handling rejection and pressure
    — “Enthusiastic, optimistic, and certain of victory; unfazed by rejection
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Exceeding revenue growth goals
  • Building and maintaining long-term customer relationships
  • Successfully upselling and retaining customers
Typical background
Sales experienceCustomer service backgroundConsultative selling

Skills & requirements

Required

SalesCustomer Relationship ManagementConsultative SellingSales DemosPipeline ManagementUpsellingCustomer Satisfaction

Preferred

SIEM SolutionsSecurity Technologies

Stack & domain

Consultative MindsetCommunicationSales TrainingSalesCustomer Relationship Management

About the role

Original posting from Ziprecruiter via Greenhouse

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.  

Who We Are: 

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1-rated job search app on iOS & Android.

Summary of Job:

Want to work for a fast-growing tech company that means it when they say "work-life balance is important"?

If so, come to ZipRecruiter!

As an Account Manager, you will thrive in a high-velocity, outbound sales environment where your influence drives our growth. You will support and retain existing customers who need a consultative partner to navigate their hiring needs. This is a high-volume, long-term relationship role where your primary mission is to be a trusted partner with customers and recommend our solutions. We are looking for a "consultative mindset" who isn't afraid to pick up the phone, drive the conversation, and guide customers through a seamless hiring process.

ZipRecruiter’s world-class training program, known internally as Dev Bay, is designed to set you up for long-term success at ZipRecruiter and beyond.

We don’t just encourage development; we live it. Upon starting in a sales role, you’ll begin with one week of new-hire onboarding, followed by 7 weeks of in-depth, hands-on, and highly rigorous sales training. This includes structured learning, consistent role-playing, and live-call practice to ensure you’re building real-world skills from day one. The goal is to prepare you for a seamless transition into a full quota-carrying role within your department.

While you are eligible to earn commission during Dev Bay, the primary focus is on mastering a strong foundation of skills that will enable you to exceed your goals not just early on, but throughout your entire career.

We're committed to helping our customers achieve success in their recruitment efforts. The ideal candidate will be part of our growing inside sales team, 

Responsibilities:

Establish and maintain a high level of customer satisfaction. 

Utilize a combination of ZipRecruiter internal data & 3rd-party labor market insights to educate and lead sales demos on ZipRecruiter’s suite of products.

Communicate and work to identify hiring challenges and provide unique solutions in the form of ZipRecruiter’s suite of products and hiring campaigns.  

Schedule appointments through outbound sales calls to a mix of warm leads, including current customers, referrals, and former customers. 

Manage a pipeline, comprised of paying business opportunities, to retain new monthly recurring revenue. 

Meet/exceed revenue growth with a combination of upsell and retention goals

Manage a sales pipeline, comprised of paying business opportunities, to forecast new monthly recurring revenue. 

Schedule and run demos with clients

Make 50+ phone calls per day to an assigned book of business comprised of paying customers 

Analyze trends in the labor market and present analytics to your clients

Collaborate with Mid-Market Sales  Managers to ensure customer satisfaction and identify future upsell opportunities

Build and develop account relationships and stabilize consistent spend by customers  

Qualifications:

At least 1 year of account management sales experience

Strong interpersonal and communication skills with the ability to convey them over the phone

Ability to thrive under pressure and enjoy the challenge of tight deadlines and managing a variety of duties

Must have excellent oral and written skills for presentations

Proficiency with Salesforce,  Gong & Google Suite programs a plus

High need for achievement and competition; loves to compete and win

Enthusiastic, optimistic, and certain of victory; unfazed by rejection

Strong organization and time management skills

Coachable, listens to and implements advice from the manager

Resourceful, goes over, under, and through obstacles to achieve success

Regular, reliable, and predictable attendance is an essential requirement of this position

As part of our team, you’ll enjoy:

Competitive salary

Exceptional benefits package

Flexible Vacation & Paid Time Off

Employer-matched 401(k) plan

The US base pay for this position is $24.04 per hour. In addition to the base hourly rate, this role is eligible for a target commission of $50,000.00 annually (based on full-time hours and 100% quota attainment). Your actual compensation will vary based on performance against sales targets.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Source: Ziprecruiter careers (Greenhouse)

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