Geared toward experienced training professionals comfortable with international deployment and cross-functional collaboration.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Shield AI via Lever
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
What you’ll do::
- Lead, develop, and mentor a team of customer training professionals and UAV instructors.
- Establish team priorities, performance expectations, staffing plans, and professional-development pathways.
- Oversee the development and delivery of classroom, simulator, flight, maintenance, and scenario-based training for Shield AI products.
- Ensure training programs prepare customers to safely operate, maintain, deploy, and effectively employ Shield AI systems.
- Maintain high instructional standards through instructor qualification, observation, coaching, certification, and continuous evaluation.
- Lead the development and standardization of curricula, lesson plans, lecture materials, simulator scenarios, practical exercises, assessments, and supporting documentation.
- Ensure student training records, instructor qualifications, course materials, and program metrics remain current and accurate.
- Coordinate training schedules, aircraft, simulators, facilities, airspace, frequency management, personnel, and other operational resources.
- Communicate directly with customers and partner-force leadership regarding training requirements, student progress, operational readiness, and program outcomes.
- Build lasting customer relationships through continuous engagement, refresher training, and support for effective product utilization.
- Adapt training for students with varying technical abilities, operational backgrounds, cultural contexts, and levels of experience.
- Support domestic and international training events, including extended deployments when required.
- Deliver instruction and provide hands-on training support when mission or staffing needs require it.
- Partner with engineering, product, design, and flight-operations teams to incorporate customer and instructor feedback into product and training improvements.
- Support new-product validation, testing, field evaluations, and the development of training capabilities for new product releases.
- Collaborate with business-development and sales teams to demonstrate Shield AI products to prospective customers.
- Establish and monitor training-program metrics, identify performance gaps, and implement improvements that increase safety, consistency, scalability, and customer success.
- Ensure training activities comply with applicable company policies, safety requirements, security procedures, aviation regulations, and customer expectations.
Required qualifications::
- Bachelor’s degree or equivalent combination of education and relevant experience.
- Five or more years of experience in technical, aviation, military, or UAS training.
- Two or more years of experience leading instructors, training teams, or comparable operational teams.
- Demonstrated experience developing and delivering classroom, simulator, flight, maintenance, or scenario-based instruction.
- Working knowledge of UAS operations, flight and mission planning, aviation safety, and training operations.
- Ability and willingness to travel internationally up to 50%, including for extended periods when required.
- Strong written, verbal, presentation, and interpersonal communication skills.
- Fluent in Ukrainian
- Demonstrated ability to communicate complex technical and operational information to audiences with varying levels of experience.
- Experience managing multiple training events, resources, schedules, and customer requirements in a dynamic environment.
- Effective, highly logical problem-solver who remains focused on safety, learning outcomes, and customer success.
- Ability to work across organizational boundaries while maintaining a big-picture perspective and attention to operational details.
Preferred qualifications::
- Graduate degree in education, instructional design, aviation, engineering, business, or a related field.
- Significant UAS experience as a pilot in command, instructor, maintainer, or mission operator.
- More than 1,000 hours of UAS pilot-in-command experience.
- Experience instructing or operating Group 1–3 UAS.
- Former Ukrainian military service or comparable defense-sector experience.
- Strong understanding of the Ukrainian Ministry of Defense, allied defense organizations, and international partner-force environments.
- Tactical field experience and knowledge of small-unit tactics.
- Prior overseas training or operational experience.
- Experience managing training programs for international customers and working across cultural and language differences.
- Experience with content-authoring and presentation tools such as PowerPoint, Prezi, http://Beautiful.ai , Camtasia, or comparable platforms.
- Experience with learning-management systems and online training-authoring or delivery tools.
- Experience supporting product demonstrations, new-product testing, curriculum validation, or fielding of emerging technologies.
Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.
Source: Shield AI careers (Lever)