Internal Communications, Lead (Individual Contributor)

Motive
United States
RemoteCareer-pivot friendly

Who this role is best for

Geared toward communications professionals comfortable with video-first storytelling and executive engagement, with a preference for candidates experienced in high-growth environments and remote work arrangements.

Best fit for

  • Candidates with a history of managing internal communications in fast-growing organizations
    — “high-growth company”
  • Individuals skilled in translating complex company priorities into relatable messaging
    — “translate complex or sensitive company priorities into clear, memorable messaging”
  • Professionals who thrive in remote settings and can manage multi-channel engagement
    — “modern, multi-channel and video-first storytelling”

Things to consider

  • The role requires prior experience with executive forums and internal video production
    — “Proven experience producing All Hands and other executive forums”
  • Candidates must be prepared to handle sensitive or high-stakes communications with cross-functional teams
    — “supporting crisis, issues, or change communications in partnership with Legal and Corporate Communications”

How to stand out

  • Highlight past experience leading internal communications during organizational changes
    — “ensure employees are informed, aligned, and engaged during company updates, organizational changes, and major announcements”
  • Showcase video production and storytelling projects that align with company mission and culture
    — “build out modern, multi-channel and video-first storytelling”
  • Demonstrate ability to advise executives on messaging and presence
    — “Strong executive presence, with experience advising and writing for C-suite leaders”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • internal communications strategy
  • All Hands planning
  • internal video production
  • internal channels management
  • executive communications
Typical background
Internal Communications ManagerCorporate Communications ManagerInternal Communications Lead

Skills & requirements

Required

Internal CommunicationsStrategic CommunicationsExecutive CommunicationsInternal Video ProductionInternal Channels ManagementFeedback MechanismsExecutive Liaison

Preferred

Corporate CommunicationsLegal CompliancePeople Operations

Stack & domain

Internal CommunicationsCorporate CommunicationsExecutive CommunicationsVideo ProductionSlackEmailVideoSurvey DesignPulse ChecksForumsLeadershipCommunicationTeamworkProblem-solvingStrategic Thinking

About the role

Original posting from Motive via Greenhouse

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

Motive is looking for an Internal Communications Lead (individual contributor) to lead how we inform, align, and inspire employees across the company. This role owns Motive's internal narrative and communications cadence, translating company strategy and priorities into clear, compelling messaging that employees understand and remember. You'll lead our flagship internal moments — including All Hands — build out modern, multi-channel and video-first storytelling, and find new and engaging ways to connect employees to the company's mission, culture, and momentum. You'll also partner closely with executives to sharpen their voice and presence, and work alongside Corporate Communications issues, and other high-stakes moments to keep internal and external messaging aligned.

What You'll Do:

Own the strategy and execution of Motive's internal communications program, ensuring employees are informed, aligned, and engaged during company updates, organizational changes, and major announcements

Lead planning, narrative, and production for All Hands and other company-wide forums, from executive talking points through delivery

Build and grow Motive's internal video communications capability, producing executive updates, milestone recaps, and storytelling content that make company priorities land with employees

Continuously find new and engaging ways to reach employees, evolving our channel mix, formats, and cadence beyond one-off announcements

Own internal channels (Slack, email, and video) and ensure messaging is precisely targeted, well-timed, and consistent across audiences

Draft and refine executive communications, including CEO and leadership messages, talking points, and briefing materials for internal moments

Partner with Corporate Communications, Legal, and People teams to develop proactive and reactive communications plans for sensitive or high-stakes announcements

Ensure internal-first alignment so employees hear key news before or alongside external audiences, and that messaging stays consistent across internal and external channels

Develop feedback and listening mechanisms (surveys, pulse checks, forums) to measure employee sentiment and communications effectiveness, and use those insights to improve programs over time

Build relationships with executives, People, and cross-functional leaders to serve as a trusted advisor on internal messaging and change communications

What We're Looking For:

10+ years of experience in internal, corporate, or executive communications, with a track record of leading internal communications at a high-growth company

Proven experience producing All Hands and other executive forums, from narrative development through live or recorded delivery

Hands-on experience building video communications and modern, multi-channel employee engagement programs

Strong executive presence, with experience advising and writing for C-suite leaders

Exceptional storytelling and writing skills, with the ability to translate complex or sensitive company priorities into clear, memorable messaging

Experience supporting crisis, issues, or change communications in partnership with Legal and Corporate Communications

Strong project management and cross-functional collaboration skills, with the ability to manage multiple priorities in a fast-paced environment

Bachelor's degree in Communications, Journalism, Public Relations, or a related field; advanced degree a plus

Comfort using AI-enabled tools to support messaging development and communications analysis, with sound judgment around appropriate use

This is a senior level individual contributor position

Location: USA Remote 

Pay Transparency

Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

The compensation range for this position will depend on where you reside. For this role, the compensation range is:

United States$160,000—$190,000 USDCreating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.

Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

Source: Motive careers (Greenhouse)

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