Loan servicing professionals with operational experience in private credit will find this In-Life Operations Executive role in London, England, emphasizing borrower account management and lifecycle events.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Triple Point via Greenhouse
Since 2004, we’ve been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients.
There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That’s why we’re a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Places to Work 2025 & 2026'.
If this sounds like an environment where you would flourish, then read on…
The Function & Team
The Investment Finance and Operations team ensures the smooth financial and operational running of our investment platforms. They manage transactions, reporting and controls that underpin the performance and integrity of our funds and portfolios.
Role Summary
The In-Life Operations Executive is responsible for managing the ongoing servicing of borrower facilities across the Private Credit portfolio.
This includes overseeing borrower billing, facility amendments, arrears monitoring, and lifecycle events such as extensions and terminations. The role ensures that borrower accounts are maintained accurately within the loan management system and that all operational processes are executed in accordance with internal controls and facility terms.
The successful candidate will work closely with Relationship Services Team, Finance, and Operations to support the effective servicing of the loan book while ensuring operational accuracy and strong borrower account management.
Key Responsibilities
Loan Servicing & Account Management
Manage the ongoing servicing of borrower facilities across the Private Credit portfolio
Maintain and update borrower facilities within the Aspire loan management system, including changes to:
Interest rates
Participation allocations
Exposure limits
Fees and facility terms
Ensure all facility updates are accurately recorded and supported by appropriate documentation
Billing & Interest Processing
Preparation and issuance of borrower invoices and statements, including settlements and fees
Processing of capitalised interest calculations in accordance with facility terms
Maintain the billing calendar to ensure invoices and statements are produced on time
Respond to billing and account queries from internal stakeholders and borrowers
Arrears & Borrower Monitoring
Monitor borrower arrears positions and maintain accurate records across the portfolio
Support the tracking and management of overdue balances
Assist with borrower account queries and internal reporting relating to arrears positions
Facility Lifecycle Events
Process facility amendments, asset extensions, and borrower changes within the loan management system
Support facility terminations and interest suspensions where required
Manage and track legal fees and related operational processes
Knowledge & Experience
Essential:
Experience working in loan servicing, lending operations, or asset finance operations
Understanding of loan lifecycle servicing, including billing, amendments, and borrower account management
Strong attention to detail and data accuracy
Experience working with loan administration systems
Experience supporting arrears monitoring, escalation and working with a credit team
Experience within private credit, structured finance, or asset finance
Qualities and Competencies
High attention to detail and strong control mindset
Strong ownership mindset with the ability to investigate and resolve issues independently.
Strong organisational skills and ability to manage multiple operational tasks.
Excellent communication skills with the ability to handle internal and borrower queries.
Proactive, solution-focused approach to operational issues and willing to improve existing processes.
Why Join us?
You’ll join a talented, collaborative team in a connected environment where ideas and initiative are valued.
Be part of a growing and innovative team
We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression.
Opportunities for professional development and career progression.
At Triple Point, high performance means living our values every day:
· Stay Curious.
· Be Generous.
· Take Thoughtful Action.
· Pull Together.
· Own It.
In line with our values Stay Curious and Take Thoughtful Action every employee has access to ChatGPT Enterprise and is encouraged to explore how AI and automation can enhance their work.
We see technology as a co-pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgement.
Triple Point offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits HERE.
Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company.
Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team.
STRICTLY NO AGENCIES
You can find a link to our candidate privacy notice HERE.