IT Engineer

Artemis
New York, NY
On-siteCareer-pivot friendly

Who this role is best for

Aimed at mid-level to senior IT engineers with security-focused experience who are comfortable with automation and compliance frameworks, and who have built or managed IT systems in high-growth environments across multiple geographies.

Best fit for

  • Candidates with experience in identity management and macOS fleet administration at security startups or scaleups
    — “Own identity and access management: SSO, MFA, and role-based access across our SaaS stack”
  • Individuals who have previously designed and implemented zero-touch onboarding and offboarding processes
    — “Build zero-touch onboarding so new hires are productive on day one”
  • Professionals with a track record of balancing security, cost, and employee experience in IT decisions
    — “Sound judgment on tradeoffs between security, cost, and employee experience”

Things to consider

  • The role involves managing IT infrastructure for a global team, including UK-specific requirements
    — “Stand up IT for our UK expansion, including hardware procurement, shipping, and region-specific requirements”
  • A high level of automation and scripting is expected for operational efficiency
    — “Automate repetitive IT work with scripts and workflow tools rather than tickets”

How to stand out

  • Emphasize experience with SOC 2 and ISO 27001 compliance in your resume and interview responses
    — “Partner with security to produce and maintain the controls and evidence behind our SOC 2 Type II and ISO 27001 programs”
  • Highlight your ability to build scalable IT systems from scratch or in high-growth environments
    — “We’re growing fast and looking for builders who want to help us serve our rapidly expanding customer base”
  • Showcase your expertise in macOS device management through MDM platforms like Jamf or Kandji
    — “Deep experience managing macOS fleets through an MDM such as Jamf or Kandji”
  • Demonstrate a history of reducing IT support volume through self-service and documentation
    — “Serve as the escalation point for internal IT support, and build the documentation and self-service that keep support volume low as we grow”
  • Demonstrate your ability to automate and script repetitive tasks using Python, Bash, or PowerShell
    — “Scripting ability in Python, Bash, or PowerShell, and a habit of automating anything you've done twice”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Built IT that is secure by default and ready to scale
  • Partnered with security to produce and maintain controls
Typical background
Experience in IT operations and security

Skills & requirements

Required

Identity And Access ManagementDevice Fleet ManagementOnboarding/offboarding FlowsSaas AdministrationScripting

Preferred

SOC 2 Type IIISO 27001

Stack & domain

Identity And Access ManagementDevice Fleet ManagementOnboarding And Offboarding FlowsSaas Administration And Lifecycle ManagementAutomation With Scripts And Workflow ToolsSecurity Controls And EvidenceTeamworkProblem-solvingCommunicationJamfOktaAppleITCybersecurityOperations

About the role

Original posting from Artemis via Ashby

About Artemis

Artemis is building the future of AI-driven cybersecurity, helping companies defend themselves effectively in an era where AI is fighting AI on the cyber battlefield.

Our platform brings a new approach to the $100B security operations market, building a live model of each customer’s environment and using AI agents to detect, investigate, hunt, and respond to threats at machine speed. Just one year after our founding, Artemis is one of the fastest-growing cybersecurity companies of all time, with customers including multiple Fortune 500 companies, Global 2000 enterprises, and AI innovators like Cursor.

We have raised $70M from Felicis, First Round Capital, Theory Ventures, Two Sigma Ventures, Lockstep VC and Brightmind. We are also backed by some of the most prominent operators in cybersecurity, including the CEO of Crowdstrike, the former CEO and CTO of Splunk, and the founders of Abnormal AI and Demisto.

Artemis’s founders have built and scaled security products used by tens of thousands of customers. Shachar Hirshberg (CEO) led Amazon GuardDuty, the world’s largest cloud detection product, was an early employee at Demisto, the company that invented the SOAR category, was an engineering leader at Palo Alto Networks, and holds an MBA from Harvard. Dan Shiebler (CTO) led all AI and machine learning at Abnormal AI, the pioneer of behavior-based detection, spent five years building analytics using machine learning and vector databases at Twitter, and holds a PhD in machine learning from Oxford.

Our team of software engineers, AI researchers, security engineers, and product designers comes from Google, Meta, AWS, Wiz, CrowdStrike, SentinelOne, Abnormal AI, Perplexity, Bridgewater, Mercor, CERN, and more.

We’re growing fast and looking for builders who want to help us serve our rapidly expanding customer base.

THE ROLE

As our IT Engineer, you'll own the systems every Artemis employee depends on to do their job: identity, devices, SaaS, and the onboarding and offboarding flows that tie them together. We sell security, so our own environment has to be a model of it. You'll build IT that is secure by default, automated wherever possible, and ready to scale from 55 to several hundred people across the US and UK.

This is a hands-on, high-ownership role. You'll work closely with our security and operations teams and have real say in the tools and architecture we standardize on.

RESPONSIBILITIES

  • Own identity and access management: SSO, MFA, and role-based access across our SaaS stack, with automated provisioning and deprovisioning tied to our HRIS
  • Deploy and manage our device fleet (primarily macOS) through MDM, including enrollment, configuration baselines, patching, disk encryption, and EDR coverage
  • Build zero-touch onboarding so new hires are productive on day one, and offboarding that removes access within minutes, not days
  • Run SaaS administration and lifecycle management: evaluating tools, managing licenses, and cutting sprawl and spend
  • Automate repetitive IT work with scripts and workflow tools rather than tickets
  • Partner with security to produce and maintain the controls and evidence behind our SOC 2 Type II and ISO 27001 programs
  • Stand up IT for our UK expansion, including hardware procurement, shipping, and region-specific requirements
  • Serve as the escalation point for internal IT support, and build the documentation and self-service that keep support volume low as we grow

QUALIFICATIONS

  • 4+ years in IT engineering or systems administration, ideally at a high-growth startup or security-focused company
  • Hands-on experience administering an identity provider such as Okta, Google Workspace, or Entra ID, including SSO, SCIM, and conditional access
  • Deep experience managing macOS fleets through an MDM such as Jamf or Kandji
  • Working knowledge of endpoint security tooling and how device posture feeds into access decisions
  • Scripting ability in Python, Bash, or PowerShell, and a habit of automating anything you've done twice
  • Experience supporting compliance audits like SOC 2 or ISO 27001, including owning controls and producing evidence
  • Sound judgment on tradeoffs between security, cost, and employee experience, and the ability to explain those tradeoffs clearly

NICE TO HAVE

  • You've been the first or only IT hire and built the function from scratch
  • Experience with workflow automation platforms such as Okta Workflows, Zapier, or Tines
  • Familiarity with cloud environments (AWS, GCP) and infrastructure-as-code
  • Experience supporting a distributed team across the US and UK or EU
  • Relevant certifications such as Jamf, Okta, or Apple certifications

COMPENSATION

We offer a competitive compensation of $160,000-$180,000 per year, and a top-of-market equity component. A variety of factors are considered when determining the compensation, including a candidate’s professional experience. Final offer amounts may vary from the amounts listed.

Source: Artemis careers (Ashby)

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