IT Operations Engineer

Jane Street
London, United Kingdom
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with foundational technical skills who thrive in collaborative, hands-on environments and are eager to learn about systems and networking.

Best fit for

  • Candidates with foundational technical skills and a desire to learn about systems and networking
    — “Interested in learning about networking, programming or system administration”
  • Individuals who enjoy working on real-world projects and are comfortable with mentorship
    — “paired with full-time employees who [REDACTED] mentors, collaborating with you on real-world projects we actually need done”
  • Those who value clear communication and are willing to take a hands-on approach to problem-solving
    — “able to deconstruct technical problems, and willing to take a hands-on approach to gain experience in diagnosing, troubleshooting and resolving technical issues”

Things to consider

  • Requires full-time in-person availability in London during standard office hours
    — “Available to work 40 hours per week in person in our London office (approx. hours are 8:30 a.m. to 5:30 p.m. Monday - Friday)”
  • Candidates must be fluent in English and comfortable with asking questions and admitting mistakes
    — “Fluent in English”

How to stand out

  • Highlight experience with Windows and Linux systems and scripting languages like PowerShell
    — “building and configuring Windows and Linux devices”
  • Showcase your ability to support IT infrastructure and troubleshoot technical issues
    — “supporting our Windows domain infrastructure, monitoring and supporting systems”
  • Emphasize your collaborative problem-solving attitude and willingness to learn
    — “friendly and collaborative problem-solvers who enjoy helping people”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · IndividualLevel · Intern

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Support and configure multiple systems
  • Help with projects to optimize work
Typical background
Knowledge of computer hardwareFamiliarity with Windows operating system

Skills & requirements

Required

IT OperationsWindows/linux Device ConfigurationNetworkingSystem Administration

Preferred

Scripting LanguagesPowershellBash

Stack & domain

Computer HardwareWindows Operating SystemNetworkingProgrammingSystem AdministrationPowershellBashTechnical DocumentationTroubleshootingDiagnosingResolving Technical IssuesDesktopServerNetwork LevelsProblem-solvingCommunicationTeamworkAdaptabilityTechnical SupportCustomer ServiceIT OperationsFinanceTechnology

About the role

Original posting from Jane Street

About the Position

If you are imagining a daily routine that involves making copies and watching as someone turns a computer off and back on, think again: this is not your typical IT internship. Our goal is to give you a real sense of what it's like to work at Jane Street full time while also providing a truly unparalleled educational experience. As an intern, you'll be paired with full-time employees who act as mentors, collaborating with you on real-world projects we actually need done.

We will train you as if you're joining our full-time team of IT Operations Engineers who are responsible for the support, configuration and operation of multiple systems across all of our technology stacks, including desktop engineering, network and various application platforms. You will help in a hands-on capacity as we make improvements to our office environment. This can include: responding to technology support requests, building and configuring Windows and Linux devices, supporting our Windows domain infrastructure, monitoring and supporting systems and helping with projects to optimize the way we work using tools like PowerShell.

Our IT interns are friendly and collaborative problem-solvers who enjoy helping people. They are able to troubleshoot in real time and engage with our end users, and are comfortable asking questions and admitting to mistakes. Our internships provide a great introduction to Jane Street and how we think about and solve problems across all teams. Often, successful interns have been invited to return for a full-time position after graduation.

Learn more about Jane Street’s internship program here.

About You

If you've never thought about a career in finance, you're in good company. Many of us were in the same position before working here. If you have a curious mind, a collaborative spirit, and a passion for solving interesting problems, we have a feeling you'll fit right in. We're more interested in how you think and learn than what you currently know. You should be:

Available to work 40 hours per week in person in our London office (approx. hours are 8:30 a.m. to 5:30 p.m. Monday - Friday)

Knowledgeable of computer hardware components and how they interact with each other

Familiar with the Windows operating system

Interested in learning about networking, programming or system administration

Eager to help people and solve problems; able to communicate clearly and respectfully

A reliable team player with a "no job too small" attitude

Comfortable working in a fast-paced environment

Humble and unafraid to ask questions and admit mistakes

Able to deconstruct technical problems, and willing to take a hands-on approach to gain experience in diagnosing, troubleshooting and resolving technical issues at the desktop, server and network levels

Able to develop and maintain technical documentation

Some familiarity (either personal, academic, or professional) with a scripting language, such as PowerShell or Bash, is a plus 

Fluent in English

Source: Jane Street careers

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