Aimed at mid-level IT professionals with a background in construction who enjoy hands-on hardware and software support.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from ARCO Companies via Greenhouse
ABOUT YOU
Are you a motivated, smart, hard-working individual looking for a non-traditional help desk position? Do you enjoy working with people and technologies to achieve business goals? Are you customer service-minded? Do you act with integrity and hold yourself to the highest standards? If the answer is “Yes!” then we have an exciting opportunity for you. We are ARCO, a Family of Construction Companies.
The position is responsible for maintaining reliable connectivity, supporting end-user technology, coordinating with internal IT teams and external service providers, and quickly resolving issues that could impact business continuity.
A DAY IN THE LIFE
Hardware deployments and replacements, including workstations, laptops, and mobile devices
Hardware support (Windows 10, HP, Lenovo, Microsoft, A/V systems, and iOS and Android mobile devices, printers, copiers) including essential modifications and repairs
Application installation and support (Outlook, Office Suite, Exchange Active Sync for both iOS and Android, VPN, and other applications)
Basic LAN, WAN, and Wi-Fi support and troubleshooting
Office 365 support and administration
New computer/user set up in an active directory/Exchange environment.
Interfacing between end-users and various other technology professionals
Assist in researching and recommending new hardware and software
Support the delivery of an Enterprise-wide implementation of Procore
Partner with other Technology teams in the identification, development, and delivery of solutions and products supporting Construction Operations and integration with other enterprise applications
Use an entrepreneurial approach to problem-solving with a sense of urgency while ensuring a disciplined/structured approach.
NECESSARY QUALIFICATIONS
Bachelor’s in related field or equivalent experience, with 2-4 years related experience preferred
Ability to communicate clearly and professionally, both verbally and in writing
Pleasant, patient, and friendly attitude
Strong decision making and analytical abilities
Detail-oriented and organized
Excellent time management and multi-tasking skills in a fast-paced environment
Ability to work well within a team
Self-starter; flexible to take on new initiatives
WHAT WE CAN OFFER YOU
We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.
Industry-leading performance-based bonus program
Employee Stock Ownership Plan (ESOP)
Traditional and Roth 401k
Tuition reimbursement for associates
Scholarship for associates’ children up to $28,000 per child
1-month paid sabbatical after every five years of employment, plus $5,000 for travel
1-week paid volunteer leave each year
100% charitable match
Medical, dental, and vision insurance coverage
100% paid 12-week maternity leave
At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.
MAKE YOUR MOVE
We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 7,500 design-build projects nationwide. We ranked #9 on ENR’s Design-Build Firms list and #34 on ENR's Top 400 Contractors list of 2026. Most importantly, our clients like us, trust us, and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person who can make a difference at ARCO? If the answer is “Yes!” we look forward to meeting you.
ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO’s Human Resources team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers. Agencies must have a fully executed vendor agreement in place as well as written approval to submit candidates from an ARCO TA Manager for a specific position before submitting candidates.
LEGAL DISCLAIMER
EOE, including disability/vets