Geared toward candidates with prior process improvement experience comfortable with documenting workflows and collaborating with stakeholders.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Blackcanyonconsulting via Greenhouse
Overview
Black Canyon Consulting (BCC) is searching for a Junior Reengineering Specialist to support business process analysis, workflow documentation, and process improvement activities. The Junior Reengineering Specialist will work with senior team members and organizational stakeholders to document existing processes, identify basic inefficiencies, and support the development and testing of improved workflows.
Job Description
The Junior Reengineering Specialist will provide analytical and process support under the guidance of experienced team members. This position will assist with gathering operational information, documenting existing workflows, identifying process steps and handoffs, and organizing findings into clear process documentation.
The Junior Reengineering Specialist will also support the development of future-state workflows, process documentation, job aids, and pilot testing activities while ensuring deliverables follow established policies, internal controls, and documentation requirements.
Required Skills
3+ years of relevant professional experience
Experience supporting business analysis, process improvement, or workflow documentation activities
Experience gathering operational or business requirements
Experience documenting process steps, handoffs, and dependencies
Ability to identify basic delays, bottlenecks, and redundant activities
Experience developing or supporting process maps, workflow charts, or similar documentation
Experience creating or updating SOPs, templates, or job aids
Strong written and verbal communication skills
Strong analytical, organizational, and problem-solving skills
Ability to organize findings into clear and usable documentation
Ability to work collaboratively with senior analysts, technical teams, and stakeholders
Ability to follow established policies, procedures, internal controls, and documentation standards
Desired Skills
Experience participating in stakeholder interviews or discovery workshops
Exposure to business process reengineering or workflow redesign
Experience collecting and organizing stakeholder feedback
Experience supporting process pilot testing
Familiarity with workflow automation or digital process improvement concepts
Experience working in a federal government or similarly regulated environment
Job Responsibilities
Assist with reviews of existing (“as-is”) business processes and workflows
Gather operational information from stakeholders and supporting documentation
Support discovery workshops and process review sessions
Document process steps, handoffs, decision points, and dependencies
Help identify basic delays, bottlenecks, redundant activities, and other inefficiencies
Organize process findings into clear baseline documentation
Support development of initial future-state (“to-be”) workflow components
Assist with documenting requirements for process improvements
Prepare draft workflow charts, process maps, and templates
Create and update SOPs and job aids
Support pilot testing activities
Collect user feedback and operational data
Track observations and requested changes
Assist with updating process documentation based on testing results
Collaborate with senior reengineering specialists and other technical team members
Ensure work products comply with applicable policies, internal controls, and federal requirements
Benefits and Salary
We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.
If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!