Junk and Route Sales Associate

1-800-GOT-JUNK?
Austin, TX
Career-pivot friendly

Who this role is best for

Best suited to outgoing, physically capable individuals working in the home services domain, with a focus on customer interaction and hands-on labor.

Best fit for

  • Outgoing individuals who thrive in customer-facing environments and enjoy hands-on work.
    — “We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.”
  • Candidates who value career growth and are motivated by performance-based incentives.
    — “Career advancement pathways. Competitive compensation and performance-based bonuses.”
  • People who are adaptable and can manage a dynamic, full-time schedule with varied hours.
    — “Shifts run 8–10 hours and may fall anywhere between 7:00 AM – 8:00 PM, depending on business needs.”

Things to consider

  • Must be available for 4 weekdays and 1 weekend shift per week, with no flexibility.
    — “Must maintain availability for 4 weekdays + 1 weekend day every week”
  • Physical demands include lifting items up to 75 lbs, which may not be suitable for all.
    — “Lift, carry, load, and maneuver items up to 75 lbs”
  • DOT Medical Certification is a mandatory requirement, not optional.
    — “A valid DOT Medical Card is required for driving commercial vehicles.”

How to stand out

  • Highlight your ability to exceed customer expectations in your resume and interview responses.
    — “A passion for sales and a knack for exceeding customer expectations.”
  • Emphasize your reliability and willingness to contribute to a team-oriented culture.
    — “Reliable and hardworking, positively contributing to our team culture.”
  • Showcase your problem-solving and communication skills through specific examples.
    — “Excellent problem-solving skills and organizational abilities.”
Pace · Fast PacedCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • exceeding customer expectations
  • closing on-site sales
  • removing junk safely
Typical background
salescustomer servicephysical labor

Skills & requirements

Required

Sales-drivenPeople-focusedEnergeticDependableStrong-communicator

Preferred

Junk-removalCustomer-service

Stack & domain

SalesCustomer ServiceProblem-solvingOrganizational AbilitiesCommunicationLiftingDrivingNavigationOperating Box TrucksSales-drivenPeople-focusedEnergeticDependableStrong CommunicatorDOT Medical CertificationJunk Removal

About the role

Original posting from 1-800-GOT-JUNK? via Greenhouse

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.

About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team.

We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences. 

Compensation: $25–$28/hour Total Compensation

Our Field Sales & Service Representatives have the opportunity to earn $25–$28/hour in total compensation through a combination of base pay, customer tips, profit share, and performance incentives.

Base Pay: 12.00/hour

Additional earning opportunities include:

Customer tips

Profit share

Performance incentives

Overtime

Schedule: Full-time: 4–5 shifts per week

1 mandatory weekend shift

3–4 weekday shifts

Shifts run 8–10 hours and may fall anywhere between 7:00 AM – 8:00 PM, depending on business

needs

Must maintain availability for 4 weekdays + 1 weekend day every week

What We’re Looking For:

Sales-Driven: A passion for sales and a knack for exceeding customer expectations.

People Focused: Friendly and personable, dedicated to delivering outstanding service.

Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.

Dependable: Reliable and hardworking, positively contributing to our team culture.

Strong Communicator: Excellent problem-solving skills and organizational abilities.

Role Overview: As a Field Sales & Service Representative, you’ll bring energy, professionalism, and salesmanship to every job. 

Create WOW moments through outstanding customer service

Lead pricing conversations, close on-site sales, and deliver clear estimates

Remove junk safely from homes and businesses

Drive, navigate, and operate box trucks (training provided)

Lift, carry, load, and maneuver items up to 75 lbs

Represent our brand with integrity, professionalism, and a sharp appearance

No prior junk removal experience required — Participate in daily recorded role-play scenarios to

support ongoing training, skill development, and performance improvement - we train you.

Uniform Standards: Maintained anytime you’re at the office — on or off the clock:

Brown Belt

Brown Steel-Toe Boots

Branded Polo (Provided)

Branded Ball Cap or Beanie (Provided)

Sweatshirt (Provided)

Navy BLUE work pants or shorts

Company-Wide Standards (Required for All Roles):

DOT Medical Certification

A valid DOT Medical Card is required for driving commercial vehicles.

Southwind covers the full cost of obtaining your DOT Medical Certification.

Professional Growth: Our team members grow fast. Advancement pathways include:

Certified Sales Leader

Senior Sales Leader

People Development (To Director of People Development)

Operator (To Director of Operations)

General Manager

We promote from within whenever possible!

Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on

integrity, teamwork, and ongoing development.

Experience a fun, fast-paced workday filled with diverse tasks and challenges.

Career advancement pathways.

Competitive compensation and performance-based bonuses

Award-winning workplace ("Best Places to Work" and "Fast 50 Company").

Full benefits package with Medical, Vision, Dental coverage and retirement options.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer

Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and

qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly

employer.

Our Mission Statement: Anything is possible. Invest in people. Change the world.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!

Source: 1-800-GOT-JUNK? careers (Greenhouse)

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