Key Account Manager

Wireless Logic
Paris, France

Who this role is best for

Geared toward B2B account managers comfortable with data-driven client analysis and cross-functional collaboration, with a focus on the French market and IoT connectivity solutions.

Best fit for

  • B2B account managers with a strong grasp of IoT technologies and a track record in managing high-potential clients.
    — “developing a portfolio of strategic customers in the French market”
  • Candidates who excel in proactive relationship management and can identify growth opportunities in complex client data.
    — “spot the opportunities hidden in the data that others might miss”
  • Individuals who can navigate technical and commercial challenges while aligning solutions to customer needs.
    — “advise and support clients through their connectivity projects, from scoping to deployment and beyond”

Things to consider

  • Candidates must be fluent in French and English, as the role involves cross-functional collaboration with international teams.
    — “Fluent French and professional-level English, as you’ll work with colleagues across the Group”

How to stand out

  • Emphasize technical knowledge of IoT connectivity and its impact on client solutions.
    — “Strong technical understanding of connectivity and a deep knowledge of the IoT landscape”
  • Showcase proficiency in using Salesforce for pipeline management and sales reporting.
    — “Confident Salesforce user, with a clean pipeline and accurate reporting”
  • Position yourself as an expert in cross-functional collaboration and client project support.
    — “collaborating closely with Sales and Solutions colleagues across the Wireless Logic Group”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Developing strategic customer relationships
  • Implementing growth strategies
  • Protecting revenue
Typical background
Sales experienceAccount managementCustomer success

Skills & requirements

Required

Account ManagementSales StrategyCustomer Relationship ManagementData Analysis

Preferred

French Language Proficiency

Stack & domain

CommercialRelationship ManagementData AnalysisNegotiationIotConnectivityHealthcareSecurityTransportUtilitiesSmart Cities

About the role

Original posting from Wireless Logic via Greenhouse

What we’re all about:

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!  But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device, anywhere. With over 20 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain.

Innovation is in our DNA, and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.

IoT… a fancy acronym or a secret code?

The Internet of Things (IoT) is like the magical glue that keeps the world connected! 🌐✨ From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At Wireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.

Role Overview:

We are looking for a driven, curious and commercially sharp Account Manager who is excited by the future of connected technology. As an Account Manager within the Sales function, you will be accountable for developing a portfolio of strategic customers in the French market.

You will nurture and grow existing relationships, protect and expand revenue, and spot the opportunities hidden in the data that others might miss. Reporting to the Account Development Team Leader, you will work with a high degree of autonomy while collaborating closely with Sales and Solutions colleagues across the Wireless Logic Group.

Your Daily Quest: 🌎

Manage a portfolio of client accounts, maintaining and nurturing strong, long-term relationships

Implement growth and revenue maximization strategies for high-potential accounts

Retain revenue and mitigate churn on at-risk accounts, with proactive action plans and clear escalation where needed

Run analysis campaigns on French clients and drive the resulting cross-functional actions, including:

Account potential analysis: identifying and targeting internal growth projects

Monthly trend analysis: tracking activations and cancellations, overage trends, solutions and hardware deployment

Technology dynamics analysis: monitoring risks linked to network sunsets (e.g. 2G/3G) and targeting high-value migration and renewal projects

Advise and support clients through their connectivity projects, from scoping to deployment and beyond

Protect revenue and margins in negotiations, using tools such as data capping and fleet re-engagement

Build and deliver high-quality, professional commercial proposals

Master the Wireless Logic solution portfolio so you can match the right solution to each customer need

Keep a clean, accurate Salesforce pipeline and deliver reliable sales activity reporting

Share sales expertise and client history with colleagues across the France Sales teams

Collaborate with Sales and Solutions teams across the Wireless Logic Group to deliver the best outcome for every customer

Continuously build your understanding of the IoT market, our competitors and emerging technologies

The Secret Sauce: 🍨

Knowledge

Proven experience in account management or consultative, solutions-based selling in a B2B environment

Strong technical understanding of connectivity and a deep knowledge of the IoT landscape, including competitors and technologies

Expertise in advanced sales and negotiation methodologies

Commercial best practice: protecting revenue and margins, implementing data capping, driving fleet re-engagements

Proficiency with Business Intelligence tools

Hard skills

Ability to advise and support clients through their connectivity projects

Command of pricing tools, commercial proposal generation and prospecting software

Confident Salesforce user, with a clean pipeline and accurate reporting

Fluent French and professional-level English, as you’ll work with colleagues across the Group

Soft skills

A true team player, leading by example

Authenticity in how you work and communicate

Strong attention to detail

Strong rapport-building, influencing and communication skills, with the commercial confidence to talk through complex topics with senior decision-makers

Resilience and efficient time management

Why Come Work With Us? 👋

Here’s why we’re confident you’ll love being part of our team:

🚀 The chance to join a creative, entrepreneurial company where bold ideas are celebrated.

🎓 Full training, ongoing support, and the tools to help you thrive and grow in your role.

❤️ We’re a company with heart. We genuinely care about our people and make sure everyone feels valued, respected, and part of the family.

Ok, I’m Interested, What’s Next? 🙌

Thank you so much for your interest in Wireless Logic Group. We appreciate the time and emotion that goes into an application. We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually, so if you have not heard back from us you have not been successful on this occasion, but we would love to stay in touch for future opportunities.

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.

Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us (recruitment@wirelesslogic.com) and we will respond to your query as soon as possible.

Source: Wireless Logic careers (Greenhouse)

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