Key Account Manager - Japan

Formlabs
Tokyo, Japan
On-siteCareer-pivot friendly

Who this role is best for

Enterprise sales professionals with technical expertise in manufacturing and additive manufacturing will find this role in Tokyo challenging but rewarding, especially as Formlabs builds brand awareness in Japan.

Best fit for

  • Candidates with a background in manufacturing and strong technical knowledge of 3D printing technologies
    — “Background in manufacturing, dental, medical, or automotive industries”
  • Professionals comfortable with channel sales models and capable of managing relationships with partners
    — “Experience working in a channel sales model”

Things to consider

  • Regular travel is expected, with approximately 30% of time spent traveling across Japan
    — “Willing and able to travel regularly across Japan to visit customers and partners (approx. 30%)”
  • The role requires a native Japanese speaker with business-level English fluency
    — “Native Japanese speaker with business-level English”

How to stand out

  • Highlight experience in guiding enterprise clients to technical solutions in your resume and interview stories
    — “they need a trusted technical expert who understands their unique applications and can guide them to optimal solutions”
  • Showcase your ability to collaborate with channel partners on strategic account development
    — “Develop account strategies with partners across manufacturing, medical and dental sectors”
  • Emphasize your ability to deliver product demos and technical presentations to decision-makers
    — “Deliver product demos and technical presentations to decision-makers”
Pace · Fast PacedCollaboration · MediumAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • supporting channel partners on high-value sales opportunities
  • managing key enterprise accounts
Typical background
sales experienceengineering background

Skills & requirements

Required

SalesTechnical KnowledgeEnterprise Relationship ManagementProduct Knowledge

Preferred

3D PrintingManufacturing

About the role

Original posting from Formlabs

To build something exceptional, you need exceptional people. Formlabs is growing its Japan team and looking for a technically strong, enterprise-savvy sales professional to help our channel partners win their most complex, high-value opportunities.

Industry leaders such as Toyota, Yamaha, Tesla, Ford and Unilever rely on Formlabs. In Japan, we are experiencing rapidly growing demand across key sectors, including automotive, medical devices, and defense. These customers require more than a transactional relationship; they need a trusted technical expert who understands their unique applications and can guide them to optimal solutions.

If you thrive at the intersection of deep technical knowledge and enterprise relationship management, this role is for you.

The Job

Support channel partners on complex, high-value sales opportunities in Japan

Manage key enterprise accounts alongside channel partners

Understand customer technical needs and recommend the right Formlabs 3D printers and materials

Deliver product demos and technical presentations to decision-makers

Build strong relationships with key customers to drive satisfaction and growth

Develop account strategies with partners across manufacturing, medical and dental sectors

Share Japanese market insights and competitive feedback with the broader Formlabs team

You

STEM degree or engineering background

Native Japanese speaker with business-level English

Curious, hard-working, coachable, and eager to win

Comfortable operating independently in a market where Formlabs is still building brand awareness

Willing and able to travel regularly across Japan to visit customers and partners (approx. 30%)

Bonus Skills

Background in manufacturing, dental, medical, or automotive industries

Experience with 3D printing, additive manufacturing, or adjacent hardware technologies

Familiarity with Salesforce or similar CRM platforms

Experience in a high-growth technology or startup environment

Experience working in a channel sales model

Passion for emerging technologies and their industrial applications

Benefits

Competitive salary and equity in a unicorn-stage company

Commuting allowance

Flexible benefit allowance

Hybrid work environment

Unlimited 3D prints

Regular team events

We build amazing things. Come join us!

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

To all recruitment agencies: Formlabs does not accept agency resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. Formlabs is not responsible for any fees related to unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.

Source: Formlabs careers

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