KYC Analyst

Trustly
Lisbon, Portugal
Hybrid

Who this role is best for

Geared toward AML/KYC professionals comfortable with merchant investigations and cross-functional collaboration, with a focus on French regulatory compliance and fast-paced environments.

Best fit for

  • Candidates with 2-5 years of merchant KYC/AML experience in Fintech or banking environments
    — “You have 2-5 years of experience within KYC/AML, ideally covering merchant-related investigations in Fintech, Payments, Banking, or Financial Services environments”
  • Individuals who can navigate fast-paced operational environments with high regulatory standards
    — “the ability to navigate fast-paced operational environments while maintaining high regulatory standards”
  • Professionals who can perform in-depth investigations and communicate findings clearly to stakeholders
    — “the ability to communicate complex risk findings clearly to both technical and non-technical stakeholders”

Things to consider

  • Mandatory fluency in both English and French is a critical requirement for this role
    — “You are fluent in English and French (mandatory), both written and verbal”
  • The role is specific to French merchant populations and may require localized expertise
    — “Conduct detailed KYC, EDD, and ODD investigations across both our french merchant populations”

How to stand out

  • Highlight experience with EDD, transaction monitoring, and adverse media reviews in your resume
    — “hands-on experience with Enhanced Due Diligence (EDD), transaction monitoring, sanctions/PEP screening, and adverse media reviews”
  • Emphasize your ability to document investigations and decisions for auditability
    — “Document investigations, risk decisions, and supporting evidence to ensure full auditability and regulatory compliance”
  • Showcase your background in AML/CFT regulatory frameworks and risk-based decision-making
    — “a strong understanding of AML/CFT regulations and risk-based decision-making frameworks”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Conducting detailed KYC, EDD, and ODD investigations
  • Supporting continuous improvement initiatives
  • Identifying and escalating high-risk activity
Typical background
2-5 years of experience within KYC/AMLHands-on experience with Enhanced Due Diligence (EDD)

Skills & requirements

Required

KYC InvestigationsTransaction MonitoringSanctions ScreeningMerchant OnboardingRisk Assessment

Preferred

French Regulations Knowledge

Stack & domain

KYCAMLTransaction MonitoringSanctions ScreeningCommunicationTeamworkProfessionalismNoneFinancial ServicesRisk Management

About the role

Original posting from Trustly via Ashby

WHO WE ARE

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers.  If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

About the Team

This role sits within our Financial Crime Prevention (FCP) function, part of our Operations organisation supporting Trustly’s rapidly growing global payments ecosystem. The team plays a critical role in protecting both consumers and merchants by ensuring regulatory compliance, managing financial crime risks, and supporting secure and seamless payment experiences across our platform.

About the role

Driven by rapid growth and a commitment to operational excellence, Trustly is seeking a KYC Analyst to join our Financial Crime Prevention (FCP) function. In this role, you will help safeguard Trustly’s ecosystem through in-depth investigations and risk assessments across both consumer and merchant-related activities.

You will work cross-functionally to support complex KYC workflows, transaction monitoring investigations, sanctions and PEP escalations, and Enhanced Due Diligence (EDD) reviews. The role requires strong analytical capability, sound risk judgment, and the ability to navigate fast-paced operational environments while maintaining high regulatory standards.

What You'll do

  • Conduct detailed KYC, EDD, and ODD investigations across both our french merchant populations
  • Analyse transaction activity, behavioural patterns, and risk indicators to identify potential suspicious activity or financial crime risks
  • Perform sanctions, PEP, and adverse media screening reviews and investigations
  • Support french merchant onboarding reviews in line with AML/CFT regulatory requirements and internal controls
  • Document investigations, risk decisions, and supporting evidence to ensure full auditability and regulatory compliance
  • Identify and escalate high-risk or unusual activity to relevant internal stakeholders
  • Conduct peer reviews and contribute to quality assurance processes across investigations and remediations
  • Support continuous improvement initiatives, operational efficiencies, and updates to internal KYC/AML procedures and controls

Who you are

  • You have 2-5 years of experience within KYC/AML, ideally covering merchant-related investigations in Fintech, Payments, Banking, or Financial Services environments
  • Experience working with the French regulations is beneficial
  • You have hands-on experience with Enhanced Due Diligence (EDD), transaction monitoring, sanctions/PEP screening, and adverse media reviews
  • You possess strong analytical skills with the ability to identify suspicious behaviours, transaction anomalies, and emerging financial crime risks
  • You have a strong understanding of AML/CFT regulations and risk-based decision-making frameworks
  • You are detail-oriented, highly organised, and comfortable managing multiple priorities in fast-paced operational environments
  • You are collaborative, proactive, and able to communicate complex risk findings clearly to both technical and non-technical stakeholders
  • You maintain high standards of integrity and confidentiality when handling sensitive information
  • You are fluent in English and French (mandatory), both written and verbal

Our Fantastic Benefits (varies by location)

🌴 20 to 25 days of holiday to support a healthy work-life balance

🥳 Monthly team outing allowance to enjoy social events with your colleagues

☕ Office perks such as refreshments (coffee, sodas etc.), breakfast, fruit and snacks

🍴 Meal card to enjoy a daily lunch allowance to make your workdays even more convenient

💚 Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best

PLUS additional benefits designed to enhance your work-life experience!

Shape Your Role and Make an Impact

Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.

If your skills and experience align with this role, we’d love to hear from you! Apply now and submit your CV in English.

Source: Trustly careers (Ashby)

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