Lead Forward Deployed Engineer

Veeam Software
United States
Hybrid

Who this role is best for

Candidates with hybrid cloud and AI integration experience will find this technical leadership role in enterprise environments.

Best fit for

  • Candidates with 8–12+ years in customer-facing technical roles, especially those with hybrid cloud and AI experience
    — “8–12+ years of experience in deeply technical, customer-facing roles”
  • Individuals who have led technical design sessions and built reusable tools for enterprise customers
    — “Build reusable agents, automations, tools, and playbooks that help the broader FDE team deliver faster”
  • Professionals with a track record of deploying and operating solutions in complex hybrid and on-premises environments
    — “Experience deploying and operating solutions across complex cloud, hybrid, and on-premises enterprise environments”

Things to consider

  • This role requires 3 days per week in-office at the San Jose, CA location
    — “This role will be 3 days in office at our San Jose, CA office”
  • The role demands deep technical fluency with AI-native tools and enterprise data platforms
    — “Strong fluency with AI-native developer tools, agents, and automation”

How to stand out

  • Highlight experience with Kubernetes, containers, and cloud platforms like AWS or Azure in your resume
    — “Hands-on experience with Kubernetes, containers, Linux, and cloud platforms such as AWS, Azure, or Google Cloud”
  • Showcase your ability to define solution architectures for complex data and security needs
    — “Define solution architecture for customers with complex data estates, security needs, and business requirements”
  • Emphasize your track record of turning manual processes into repeatable workflows
    — “Turn manual customer outcomes into repeatable workflows for remediation, alerting, reporting, and operational follow-up”
  • Demonstrate your capability to mentor others and set delivery standards in distributed teams
    — “Experience mentoring senior technical contributors or setting delivery standards in fast-paced, distributed teams”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • technical delivery for complex customer accounts
  • lead deployments across hybrid environments
  • define solution architecture for complex data estates
  • build reusable agents, automations, tools, and playbooks
Typical background
8-12+ years of experience in deeply technical, customer-facing roles

Skills & requirements

Required

Forward-deployed EngineeringDeploymentIntegrationAutomationSolution DesignDeep Technical EscalationsReusable PatternsToolsPlaybooksCustomer ExecutivesSecurity And Privacy LeadersBusiness StakeholdersTechnical Teams

Preferred

KubernetesContainersLinuxCloud PlatformsIdentitySIEMITSMData PlatformsApisDownstream Tools

Stack & domain

PythonGoTypeScriptKubernetesLinuxAWSAzureGoogle CloudData ResilienceData Security Posture ManagementIdentityDataSecurityAI Risk

About the role

Original posting from Veeam Software via Greenhouse

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

As a Senior Forward Deployed Engineer, you will be the technical owner for some of the most complex and strategic customer accounts. You will lead the technical approach, make clear decisions in ambiguous situations, and help customers get real value from the platform in complex enterprise environments.

You will work across deployment, integration, automation, and solution design. You will also handle deep technical escalations and build reusable patterns, tools, and playbooks that help the wider Forward Deployed Engineering team move faster and deliver more consistently.

✨ This role will be 3 days in office at our San Jose, CA office! ✨

This is a hands-on senior engineering role. You will work directly with customer executives, security and privacy leaders, business stakeholders, and technical teams. You will turn complex data, security, privacy, and AI needs into practical solutions that can scale.

What You’ll Do

Own technical delivery for the most complex customer accounts, from deployment through scaled, everyday use

Lead deployments across hybrid environments, including cloud, on-premises, Kubernetes, containers, Linux, and related infrastructure

Define solution architecture for customers with complex data estates, security needs, and business requirements

Adapt platform behavior when standard configuration does not fully match the customer’s data, workflows, or risk model

Build and operate integrations across customer systems, including identity, SIEM, ITSM, data platforms, APIs, and downstream tools

Diagnose and resolve deep technical issues across data, deployment, infrastructure, and integration layers

Build reusable agents, automations, tools, and playbooks that help the broader FDE team deliver faster and with higher quality

Turn manual customer outcomes into repeatable workflows for remediation, alerting, reporting, and operational follow-up

Lead architecture and design sessions with customer executives, security and privacy leaders, business teams, and engineers

Mentor other FDEs by reviewing solutions, sharing patterns, and helping unblock complex technical work

Partner with Sales Engineering, Product, and Engineering on strategic POCs, customer escalations, and product feedback from the field

*This role will be 3 days in office at our San Jose, CA location! *

What You’ll Bring

8–12+ years of experience in deeply technical, customer-facing roles, such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting

Strong software engineering skills in at least one language, such as Python, Go, or TypeScript, with the ability to read unfamiliar code and understand complex systems quickly

Hands-on experience with Kubernetes, containers, Linux, and cloud platforms such as AWS, Azure, or Google Cloud

Experience deploying and operating solutions across complex cloud, hybrid, and on-premises enterprise environments

Strong understanding of APIs, system integration, SQL/NoSQL data stores, and structured or unstructured data

Experience building practical technical solutions, such as data pipelines, custom classifiers, integrations, automations, agents, or internal tools

Strong fluency with AI-native developer tools, agents, and automation, including creating reusable workflows that help others move faster

Strong customer presence, with the ability to build trust with executives, business leaders, and engineering teams

Working knowledge of data security, privacy, and regulatory topics across industries and geographies

High ownership, strong critical thinking, and the ability to bring structure to complex problems without a clear playbook

Bonus Skills

Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security domains

Experience building or heavily using AI agents, agentic coding assistants, MCP, or RAG systems

Familiarity with regulatory frameworks such as GDPR, SOC 2, or ISO 27001, especially across multiple geographies

Experience with enterprise data platforms such as Snowflake, Databricks, or BigQuery

Knowledge of access control, encryption, masking, or other data protection controls in enterprise data systems

Experience mentoring senior technical contributors or setting delivery standards in fast-paced, distributed teams

What you'll get

Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares

Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents

Medical, dental, and vision coverage starting on your first day

Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program

401(k) retirement plan with company matching contributions

Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time

AirVet: 24/7 virtual veterinary care at no cost

Legal services, identity protection, and supplemental health insurance options

Tax-advantaged spending accounts for healthcare, dependent care, and commuting

Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Compensation Transparency

Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.

In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.

U.S. Geographic Zones & Compensation Ranges (TTC / OTE)Zone 1: San Francisco Bay Area, New York City Boroughs$195,360—$362,760 USDZone 2: Washington, California (excluding San Francisco Bay Area)$179,080—$332,530 USDZone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona$162,800—$302,300 USDZone 4: All other US locations$141,636—$263,001 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. 

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

Source: Veeam Software careers (Greenhouse)

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