Lead Strategic Partner Manager

FeverUp
Tokyo, Japan
On-siteCareer-pivot friendly

Who this role is best for

Project management professionals with a cross-functional mindset and multilingual skills will find this strategic role in Tokyo's dynamic international team.

Best fit for

  • Candidates with 5+ years in project management or consulting and multilingual fluency in English and Japanese
    — “5+ years in a project management role or consulting background. This is not a position for an events background, but having event experience is a plus.”
  • Individuals who can bridge internal teams and external stakeholders while managing complex event lifecycles
    — “You will be the main point of contact between all the stakeholders, from the event organizer to all the internal teams involved.”
  • Candidates with a proven ability to prioritize requirements and deliver results in ambiguous environments
    — “delivering results in an ambiguous environment, being exceptionally detail-oriented while looking around corners.”

Things to consider

  • The role may require on-site presence during critical event dates, implying some travel or location flexibility.
    — “Depending on the event, your presence on site might be required during the launch or other important dates”
  • Fluency in both English and Japanese is a mandatory requirement, not just a plus.
    — “Fluent English and Japanese, other languages are a plus!”

How to stand out

  • Highlight your cross-department coordination experience and documented process management achievements.
    — “You will be responsible for the entire life cycle management of big events”
  • Emphasize your ability to translate stakeholder needs into prioritized product requirements.
    — “Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them.”
  • Showcase your experience in creating comprehensive documentation and Q&A resources for support teams.
    — “Create and maintained exhaustive Q&A in order to have an answer to potential user incidences managed by our user support team.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful management of event lifecycle
  • positive working relationships with stakeholders
Typical background
project management backgroundconsulting background

Skills & requirements

Required

Project ManagementRelationship ManagementOrganizational SkillsCommunication SkillsAnalytical Skills

Preferred

Event Experience

Stack & domain

LeadershipCommunicationProject ManagementAnalyticalOrganizationalEntertainmentLive Events

About the role

Original posting from FeverUp via Greenhouse

Hey there!

We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience? 

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

What You’ll Do

You will be responsible for the entire life cycle management of big events since the sales and legal team has signed the commercial contract till the events final closing.

You will be the main point of contact between all the stakeholders, from the event organizer to all the internal teams involved.

Although being overall owner of the whole process you will work as part of a team, you will be in charge of making things happen in time and form by managing other departments tasks.

Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them. in order to have a consolidated list of all the requirements and prioritize them with the product team. 

Create and maintained exhaustive Q&A in order to have an answer to potential user incidences managed by our user support team. 

Make sure that all the requirements needed to achieve the project goals have all the necessary documentation 

Depending on the event, your presence on site might be required during the launch or other important dates

Who You Are

You are degree qualified, with a project management background. You thrive in a fast-paced environment and pride yourself on your flexible, detail-oriented, analytical and organized mindset.

In order to be successful in this role, you will be expected to be an entrepreneurial individual. The role requires a mix of project management and operational experience. You will have to be very comfortable coordinating other departments to ensure the delivery of requirements on time, also delivering results in an ambiguous environment, being exceptionally detail-oriented while looking around corners.

5+ years in a project management role or consulting background. This is not a position for an events background, but having event experience is a plus.

Fluent English and Japanese, other languages are a plus!

Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.

You'll be solution-focused, identifying problem areas and then creating plans to find resolutions. 

You'll have strong communication skills and a proven track record of building positive working relationships.

Highly organized and efficient

Curious and keen to push boundaries and try new concepts

Able to communicate with events partners, brands, agencies, and talent on efforts

Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work

Able to handle large amounts of work and parallel work-streams

Collaborative and willing to get hands dirty and work on all required events tasks

Knowledge of promotional tools such as Facebook and Instagram is a plus

Strong academic background is a plus

Why You’ll Love It Here

Attractive compensation package, including stock options to reward your contributions and growth.

40% discount on all Fever events and experiences + free Candlelight voucher.

Edenred meal card: Total amount of 7,000 JPY. 50% covered by Fever.

Commuter Allowance: Up to ¥15,000 per month provided through payroll to cover your travel and transit expenses.

Hybrid work setup: home office friendly with a central Tokyo office location.

Language learning support: English and Spanish lessons

Dynamic international team: a young, talented group creating a great work environment

#LI-hybrid #LI-fulltime #LI-JC1 

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

Source: FeverUp careers (Greenhouse)

Similar roles