Lead Technical Program Manager- Chief of Staff

JPMorgan Chase
Jersey City, NJ
On-site

Who this role is best for

Aimed at mid-to-senior level technical leaders who excel in cross-functional collaboration and strategic execution, with a focus on global infrastructure and product management.

Best fit for

  • Candidates with experience in global engineering and product management leadership roles
    — “global engineering-led infrastructure organization”
  • Individuals adept at translating strategic goals into coordinated outcomes
    — “translate strategy into coordinated outcomes across the platform domain”

Things to consider

  • Requires strong relationship-building across multiple senior leadership teams
    — “Ability to influence, organize, and direct people across various seniorities, teams, and departments”
  • Involves managing complex data and presenting it to executives
    — “Prepare and deliver data-driven recommendations and supporting materials to support executive and key stakeholder decisions”

How to stand out

  • Highlight experience in aligning engineering work to strategic OKRs and roadmaps
    — “drive the Book of Work for engineering teams to be aligned to OKRs”
  • Demonstrate expertise in using AI tools for program governance and risk synthesis
    — “Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis”
  • Showcase a track record of resource management and budget oversight
    — “Ownership of resource management, tracking HC and financials to budget”
  • Emphasize your ability to synthesize complex information into clear action plans
    — “Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans”
  • Demonstrate leadership in cross-functional partnerships and organizational change
    — “Strong in Resource Management; Technological, Organizational and/or Operational Change Management”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Successfully prepared and delivered data-driven recommendations to support executive and key stakeholder decisions
  • Led the development and maintenance of the Book of Work for engineering teams
Typical background
6+ years of experience in program/project/technology management, consulting, operations, or a combination of these

Skills & requirements

Required

Program-managementResource-managementProject-managementRisk-managementCommunication-skillsProblem-solvingCollaborationLeadershipTechnical-excellence

Preferred

Ai-capabilitiesEnterprise-authorized-aiTalent-management

Stack & domain

Program ManagementProject ManagementTechnology ManagementConsultingOperationsResource ManagementOrganizational Change ManagementPortfolio ManagementConflict ResolutionNegotiationRisk ManagementPartnership And InfluenceAI CapabilitiesData-driven RecommendationsLeadershipCommunicationCollaborationProblem-solvingRoot Cause AnalysisInfluenceOrganizational EffectivenessTalent ManagementFinanceHealthcareEngineeringInfrastructureProduct Management

About the role

Original posting from JPMorgan Chase

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. 

As a Lead Technical Program Manager- Chief of Staff within Product Management Business Enablement and Transformation (BET), you are a trusted confidant and partner to the PM domain leader, balancing ideas and operational strategies, providing wide ranging perspectives, and sharing thematic feedback.

Product Management Business Enablement and Transformation (BET) Team Description

PM BET is the team within Core and Foundational Platforms that drives execution, operating cadence, portfolio and vendor governance, organizational effectiveness, and talent priorities across a global engineering-led infrastructure organization.

The team partners closely with PM leadership, Product Management, Client Solutions, and line-of-business stakeholders to improve execution discipline, strengthen efficiency, and translate strategy into coordinated outcomes across the platform domain.

Job Responsibilities:

A trusted confidant and partner to the PM domain leader, balancing ideas and operational strategies, provide wide ranging perspectives, and sharing thematic feedback.

Ensure the leader is effectively prepared for sessions / internal processes (e.g. Monthly Business Review) that require additional due diligence and preparation. This requires topic ownership, challenging peers, and effective storytelling.

In partnership with engineering leads and product owners, drive the Book of Work for engineering teams to be aligned to OKRs and track deliverables to an integrated roadmap.

Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.

Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Corporate function partnership (primarily HR, Finance & Business Management), and preparing necessary communications into the organization.

Ownership of resource management, tracking HC and financials to budget and maintaining organizational hygiene in respect to firmwide guidance

Create, improve and maintain cadenced processes to ensure successful and consistent execution of deliverables. Eliminate toil where opportunity arises.

Prepare and deliver data-driven recommendations and supporting materials to support executive and key stakeholder decisions. 

In partnership with HR, run talent management sessions and promotion radar reviews.

Required qualifications, skills, and capabilities

6+ years of experience in program/project/technology management, consulting, operations, or a combination of these

Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders.

Strong in Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Risk and Controls; and Partnership and Influence

Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans. 

Ability to establish and build strong relationships and partnerships across cross-functional teams.

Ability to influence, organize, and direct people across various seniorities, teams, and departments.

Commitment to diversity, ethical, accountable, and transparent leadership

Desire to take on increasing management responsibility and project/program ownership.

Strong data analysis and presentation skills with proficiency in MS Excel and PowerPoint

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Source: JPMorgan Chase careers

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