Lead Technical Program Manager Payments

JPMorgan Chase
Tampa, FL
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for technical project managers who coordinate cross-functional teams and manage complex payment systems, with a focus on cloud technologies and stakeholder communication in a financial services environment.

Best fit for

  • Candidates with 10+ years of experience in managing cross-functional software projects in financial services
    — “10+ years of professional experience in technology project or program management”
  • Individuals who have led sustainable processes and coordinated release schedules in payments or fintech domains
    — “Experience managing software projects across cross functional teams, building sustainable processes and coordinating release schedules”

Things to consider

  • The role demands managing project risks and issues through to resolution with a clear governance framework
    — “Drive effective escalation management of risks and issues from projects and releases into the program”
  • Stakeholder communication is a central responsibility, requiring consistent engagement across all levels
    — “Manage stakeholder communications at all levels across the firm”

How to stand out

  • Highlight experience in managing cross-functional teams and delivering complex payment systems
    — “partnering with business and technology team members to deliver the strategic High-Value wires payments roadmap”
  • Showcase your influence and collaborative skills in project governance and decision-making
    — “Ensure decisions are made within governance and identified governance meetings have clear agenda, quorum members, reports and minutes published”
  • Demonstrate your cloud technology expertise and its application to payment systems
    — “Experience with Cloud Platform or Cloud technologies”
  • Demonstrate your ability to maintain and monitor project dependencies across application groups
    — “Maintain and monitor list of key project-level dependencies including across application groups”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • managing complex technology projects
  • ensuring project adherence to lifecycle
  • driving project risk and issue management
Typical background
technology project managementsoftware engineering

Skills & requirements

Required

Project ManagementRisk ManagementStakeholder CommunicationProcess ImprovementSoftware Development Best PracticesCloud Technology

Preferred

Software EngineeringFormal Training In Software Engineering

Stack & domain

Technology Project ManagementSoftware Development Best PracticesCross-team InitiativesCloud Platform Or Cloud TechnologiesInfluencing SkillsSoftware Engineering PracticesFormal Training Or Certification On Software Engineering ConceptsCollaborationDecision MakingCommunicationResourcefulnessSoftware EngineeringCloud Technologies

About the role

Original posting from JPMorgan Chase

We are looking for an experienced Technology Project Manager to support our Payments Transformation, partnering with business and technology team members to deliver the strategic High-Value wires payments roadmap. Working with our global Graphite technology component teams, partner applications and testing teams, you’ll help to drive the projects forward, ensuring the clarity of the schedule and scope, managing risks and issues, and communicating status to all stakeholders

This role requires a wide range of strengths and capabilities, including the ability to:    

Partner with business analysts, product and operations to ensure that scope is clear and well documented

Work with technology and business teams (AD, QA, UAT, Ops, Product) to produce, update and deliver on a comprehensive project schedule

Maintain and monitor list of key project-level dependencies including across application groups and proactively track through to completion.

Facilitate key project level meetings and meet the relevant information demands for those. Ensure decisions are made within governance and identified governance meetings have clear agenda, quorum members, reports and minutes published. Drive project adherence to the agreed project lifecycle. 

Ensure the project adheres to project risk and issue standards and maintain the project risk and issue log (driving remediation/ resolution activities through to closure). Drive effective escalation management of risks and issues from projects and releases into the program.

Manage stakeholder communications at all levels across the firm and be responsible for maintaining a project stakeholder and communications plan.

Required qualifications, capabilities, and skills:

Experience with software development best practices and experience establishing methods, tools, and process improvements for cross-team initiatives

Experience managing software projects across cross functional teams, building sustainable processes and coordinating release schedules

10+ years of professional experience in technology project or program management

Experience with Cloud Platform or Cloud technologies

Influencing Skills – a proven ability to operate in a highly collaborative, yet decisive and results-oriented manner

Preferred qualifications, capabilities, and skills:

Experience of software engineering practices for the full software development life cycle, including build processes, testing, and operations

Formal training or certification on software engineering concepts

Degree in Computer Science, Computer Engineering, Mathematics, Engineering or a related technical field.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Source: JPMorgan Chase careers

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