Loan Operations Associate

Carta
New York +1 more
On-site

Who this role is best for

Geared toward candidates with loan operations experience comfortable with AI-powered tools and process optimization.

Best fit for

  • Candidates with experience in private credit or direct lending who value operational rigor and client experience
    — “private credit and direct lending firms manage their loan portfolios end-to-end
  • Individuals who have worked with institutional clients and understand complex loan lifecycle events
    — “works directly with borrowers, lenders, and institutional clients
  • Professionals who can identify inefficiencies and support platform enhancements with a technology-forward mindset
    — “partner with Product and Engineering to identify process inefficiencies

Things to consider

  • Final offers may vary based on geography and experience, which affects compensation expectations
    — “final offers may vary from the amounts listed based on geography
  • The role requires a commitment to accuracy and data integrity across multiple systems
    — “perform cash, position, and transaction reconciliations

How to stand out

  • Demonstrate experience with loan lifecycle events and your ability to execute with precision
    — “understand syndicated loans, direct lending structures, revolvers
  • Highlight your ability to use AI tools to improve operational efficiency and scalability
    — “actively leverage modern tools—including AI-powered productivity tools
  • Showcase your analytical skills with examples of loan-related calculations you've performed
    — “can perform interest, fee, payoff, and other loan-related calculations
  • Emphasize your communication skills and experience responding to stakeholder inquiries
    — “respond clearly and professionally to inquiries from borrowers, lenders
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • supporting end-to-end loan onboarding
  • processing complex loan lifecycle events
  • generating operational reports
Typical background
loan operationsprivate credit operations

Skills & requirements

Required

Loan OperationsLoan Lifecycle EventsCash And Transaction ReconciliationsOperational ReportingProcess Inefficiencies Identification

Preferred

Ai-powered Productivity Tools

Stack & domain

Loan OnboardingClosingsOperational SetupPrivate CreditDirect LendingLoan Lifecycle EventsFundingsRepaymentsPrepaymentsRolloversAmendmentsCashPositionTransaction ReconciliationsData IntegrityOperational ReportsProcess InefficienciesPlatform EnhancementsSyndicated LoansDirect Lending StructuresRevolversAi-powered Productivity ToolsCommunicationTeamworkAttention To DetailNullFund AdministrationCommercial Lending

About the role

Original posting from Carta via Greenhouse

The Company You’ll Join

Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management, Carta is transforming how private capital operates. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work.

For more information about our offices and culture, check out our Carta careers page.

The Problems You'll Solve

At Carta, our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a Loan Operations Associate, you'll work to:

Support end-to-end loan onboarding, closings, and operational setup for private credit and direct lending transactions

Process complex loan lifecycle events—fundings, repayments, prepayments, rollovers, and amendments—with accuracy and timeliness

Perform cash, position, and transaction reconciliations to maintain data integrity across borrower, lender, and settlement records

Generate recurring and ad hoc operational reports and respond to inquiries from internal and external stakeholders

Partner with Product and Engineering to identify process inefficiencies and support platform enhancements that improve scalability and client experience

The Team You'll Work With

You'll be joining our Loan Operations team.

Carta's Loan Operations team is at the center of how private credit and direct lending firms manage their loan portfolios end-to-end. Our team works directly with borrowers, lenders, and institutional clients to support the full loan lifecycle on Carta's platform—from onboarding and administration through reconciliation, reporting, and investor servicing. As the business scales, the team partners closely with Product and Engineering to build smarter, more efficient operational workflows. This is a team that values operational rigor, a technology-forward mindset, and a commitment to delivering a high-quality client experience.

About You

Operationally rigorous. You bring 2+ years of experience in loan operations, private credit operations, fund administration, or commercial lending, with strong attention to detail and a commitment to accuracy in everything you do.

Knowledgeable about the loan lifecycle. You understand syndicated loans, direct lending structures, revolvers, and lifecycle events such as closings, fundings, amendments, and payoffs—and you can translate that knowledge into reliable day-to-day execution.

Technology-forward. You actively leverage modern tools—including AI-powered productivity tools—to automate repetitive tasks, improve efficiency, and help shape scalable operating models.

A strong communicator. You build effective working relationships and respond clearly and professionally to inquiries from borrowers, lenders, clients, and internal stakeholders.

Analytically minded. You bring strong analytical and organizational skills and can perform interest, fee, payoff, and other loan-related calculations with confidence.

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our expected cash compensation (salary + commission if applicable) range for this role is: 

 $105,400.00 - $124,000.00 in New York, NY

We are hiring for multiple levels and locations, so final offers may vary from the amounts listed based on geography, experience and expertise, and other factors.

Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.

Disclosures:

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email. 

Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.

For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.

Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to security@carta.com.

Source: Carta careers (Greenhouse)

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