Manager In Training (bilingual)

Fast Auto Loans
Phoenix, AZ
On-siteCareer-pivot friendly

Who this role is best for

Geared toward candidates comfortable with financial conversations and outbound calling, this role is ideal for those seeking structured training and advancement in a customer-facing, performance-driven environment in Phoenix, AZ.

Best fit for

  • Candidates with customer service or sales experience and strong communication skills who are eager to grow quickly in a structured training environment.
    — “Start your career with an industry leader where you will receive structured training and ongoing coaching.”
  • Individuals fluent in both English and Spanish who are adaptable and can thrive in a fast-paced, goal-driven setting.
    — “Fluent in English and Spanish”
  • People who are resilient and can handle rejection without losing motivation, particularly in a financial services context.
    — “can stay motivated even when you hear 'no'”

Things to consider

  • The role requires a 40-hour work week, including Saturday shifts, and no mention of remote work flexibility.
    — “Must be able to work 40 hours per week, including Saturdays.”
  • Candidates must have personal transportation and a valid driver's license, which may be a barrier for some.
    — “Reliable form of personal transportation and valid Driver’s License”

How to stand out

  • Highlight your ability to stay positive and engaged during difficult customer interactions.
    — “Stay positive and engaged, even when customers hesitate or say no”
  • Emphasize your track record of asking follow-up questions to drive customer decisions.
    — “Ask follow-up questions instead of ending conversations”
  • Showcase experience with both inbound and outbound customer communications in your resume or interview responses.
    — “handle both inbound and outbound conversations”
  • Demonstrate your capacity to learn quickly and apply feedback in a goal-driven setting.
    — “Build confidence quickly through practice and coaching”
  • Position yourself as someone who thrives in a team environment focused on personal and professional growth.
    — “Team environment focused on your success”
Pace · Fast PacedCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • build confidence quickly through practice and coaching
  • perform consistently in a structured, goal-driven environment
Typical background
customer servicesalescollections

Skills & requirements

Required

Customer ServiceSalesCollectionsCommunicationAdaptability

Preferred

Spanish

Stack & domain

CommunicationLeadership

About the role

Original posting from Fast Auto Loans via Greenhouse

**Bell Road and & 26th St.**

Manager In Training:

Looking for a role where you can grow fast and develop real-world skills? In this position, you’ll work directly with customers—asking the right questions, overcoming objections, and guiding them through decisions, including financial conversations.

If you thrive in a fast-paced environment, are open to feedback and coaching, and can stay motivated even when you hear “no,” this role offers a strong opportunity to build confidence, resilience, and a solid foundation in sales.

Job Scope

This is a customer-facing, performance-driven role where you will work directly with customers to understand their needs and guide them through financial solutions.

You will handle both inbound and outbound conversations, ask follow-up questions, and help customers make decisions—including conversations about money.

This role requires someone who is comfortable:

asking direct questions

handling hesitation or rejection

making outbound calls

staying engaged in conversations that may feel uncomfortable at times

What Success Looks Like

Successful team members:

Stay positive and engaged, even when customers hesitate or say no

  • Ask follow-up questions instead of ending conversations
  • Build confidence quickly through practice and coaching
  • Take feedback and apply it immediately
  • Perform consistently in a structured, goal-driven environment

Why Work With Us

Start your career with an industry leader where you will receive structured training and ongoing coaching.

Fast-track advancement opportunities

  • Team environment focused on your success
  • Competitive compensation with bonus potential

Benefits

Majority company paid Health, Dental and Vision

401k Program

Company Paid - Life and Disability Insurance

2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days

40hr Work Week – Monday thru Saturday

Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm

Every Sunday Off

$15.80 - $18.92/hr.

Monthly bonus potential

Preferred Experience

Customer service, sales, or collections experience

  • Comfortable speaking with customers over the phone and in person
  • Strong communication skills
  • Ability to learn quickly and adapt

Minimum Requirements

High School Diploma or equivalent

Must be able to work 40 hours per week, including Saturdays.

Satisfactory completion of pre-employment screenings

Reliable form of personal transportation and valid Driver’s License

Fluent in English and Spanish 

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Fast Auto Loans careers (Greenhouse)

Similar roles