Manager, Logistics

ALO

Texas Distribution Center +2 more

On-site

Who this role is best for

A natural match if you have experience managing small parcel carrier networks and e-commerce logistics.

Best fit for

Candidates with experience in small parcel carrier networks and e-commerce logistics operations
— “Experience in designing reports, extracting data and interpreting multiple data sources.”
Individuals who are adept at cross-functional collaboration and process optimization
— “Work with cross-functional teams (Distribution Centers, Retail, eCommerce Teams, and Project/ Strategy) to identify and resolve issues.”
Professionals who can manage carrier relationships and perform data analytics in a logistics setting
— “The Manager needs to be skilled in monitoring shipping and package characteristic trends and respond appropriately with the carriers.”

Things to consider

The role involves regular in-person carrier meetings and business reviews
— “Active involvement in weekly carrier meetings and quarterly business reviews”
There is a need for strong communication skills to liaise with internal teams and carriers
— “the liaison between internal customers and small package carriers, brining solutions and answers to questions posed.”

How to stand out

Highlight experience with carrier pricing structures and cost recovery processes
— “Facilitate carrier claims on a weekly basis and provide reporting on cost recovery”
Emphasize your ability to reconcile contract terms and rate agreements
— “Audit Parcel invoices and reconcile against contract terms and rate agreements”
Showcase your skills in interpreting data and using it for root cause analyses
— “Proven analytical and problem-solving skills and an ability to use data and metrics to back up assumptions and complete root cause analyses”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

optimized delivery experience
reduced cost and improved service consistency

Typical background

logisticssupply chain operations

Skills & requirements

Required

Logistics ManagementCarrier RelationshipsData AnalyticsReportingForecastingIssue Resolution

Preferred

Project Management

About the role

Original posting from ALO via Greenhouse

WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Logistics Manager will be tasked with ensuring a Best In Class delivery experience, focusing on cross-functional issue tracking, resolution, and process optimization from Order Shipping, Transportation, and Invoicing. The Manager needs to be skilled in monitoring shipping and package characteristic trends and respond appropriately with the carriers to ensure the company is receiving optimal time-in-transit and the most competitive pricing. The Logistics Manager will act as the liaison between internal customers and small package carriers, brining solutions and answers to questions posed. The ideal candidate will have strong experience in working with Small Parcel Carrier networks and their pricing structures, E-commerce Operations, Section 321 Cross-Border, Reverse Logistics, and Data Analytics.
RESPONSIBILTIES
Monitor and report on carrier delivery and on-time performance. Focus on continuous improvement related to speed, service consistency and cost management.
Provide weekly reports to leadership on Last Mile carrier network performance
Act as point of contact for the day-to-day parcel carrier relationships (3+ carriers)
Communicate unforeseen carrier rate, rule, or service interruptions
Communicate monthly volume forecasts and reconcile any variances
Work with cross-functional teams (Distribution Centers, Retail, eCommerce Teams, and Project/ Strategy) to identify and resolve issues.
Active involvement in weekly carrier meetings and quarterly business reviews
Facilitate carrier claims on a weekly basis and provide reporting on cost recovery
Audit Parcel invoices and reconcile against contract terms and rate agreements
QUALIFICATIONS
Bachelor's degree in quantitative discipline such as Business, Economics, Engineering, Supply Chain Operations.
Experience in designing reports, extracting data and interpreting multiple data sources.
Proven analytical and problem-solving skills and an ability to use data and metrics to back up assumptions and complete root cause analyses
3+ years of direct experience in ecommerce retail and parcel carrier networks ( eg; Fed Ex, Regional, and Cross Border Carriers)
Strong proficiency in Microsoft Excel, strong verbal and written communications
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Source: ALO careers (Greenhouse)