Manager, Logistics

ALO

North East, MD

On-siteCareer-pivot friendly

Who this role is best for

Strong fit for logistics professionals who manage cross-functional carrier relationships and optimize delivery processes, with experience in e-commerce and data analytics.

Best fit for

Candidates with hands-on experience in small parcel carrier networks and e-commerce logistics operations
— “Experience in designing reports, extracting data and interpreting multiple data sources.”
Individuals adept at reconciling carrier contracts and managing process improvements
— “Audit Parcel invoices and reconcile against contract terms and rate agreements.”
Professionals skilled in analyzing carrier performance and driving cost recovery
— “Facilitate carrier claims on a weekly basis and provide reporting on cost recovery.”

Things to consider

The role requires managing relationships with at least three carriers on a daily basis.
— “[REDACTED] point of contact for the day-to-day parcel carrier relationships (3+ carriers)”
Candidates must be prepared to attend weekly carrier meetings and quarterly business reviews.
— “Active involvement in weekly carrier meetings and quarterly business reviews”

How to stand out

Highlight experience in carrier pricing optimization and service performance monitoring.
— “respond appropriately with the carriers to ensure the company is receiving optimal time-in-transit and the most competitive pricing.”
Demonstrate a track record in cross-functional collaboration across Distribution Centers and eCommerce teams.
— “Work with cross-functional teams (Distribution Centers, Retail, eCommerce Teams, and Project/ Strategy) to identify and resolve issues.”
Showcase your ability to use data analytics to drive continuous improvement in logistics.
— “Proven analytical and problem-solving skills and an ability to use data and metrics to back up assumptions and complete root cause analyses”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Ensuring a Best In Class delivery experience
Monitoring carrier delivery and on-time performance

Typical background

Bachelor's degree in quantitative discipline3+ years of direct experience in ecommerce retail and parcel carrier networks

Skills & requirements

Required

Logistics ManagementCarrier RelationshipsData AnalyticsCross-functional CollaborationProcess Optimization

Preferred

Section 321 Cross-borderReverse Logistics

Stack & domain

Quantitative DisciplineBusinessEconomicsEngineeringSupply Chain OperationsReport DesignData ExtractionData InterpretationAnalytical And Problem-solvingRoot Cause AnalysisMicrosoft ExcelCommunicationProblem-solvingTeamworkLogisticsEcommerceParcel Carrier NetworksReverse LogisticsData Analytics

About the role

Original posting from ALO via Greenhouse

WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Logistics Manager will be tasked with ensuring a Best In Class delivery experience, focusing on cross-functional issue tracking, resolution, and process optimization from Order Shipping, Transportation, and Invoicing. The Manager needs to be skilled in monitoring shipping and package characteristic trends and respond appropriately with the carriers to ensure the company is receiving optimal time-in-transit and the most competitive pricing. The Logistics Manager will act as the liaison between internal customers and small package carriers, brining solutions and answers to questions posed. The ideal candidate will have strong experience in working with Small Parcel Carrier networks and their pricing structures, E-commerce Operations, Section 321 Cross-Border, Reverse Logistics, and Data Analytics.
RESPONSIBILTIES
Monitor and report on carrier delivery and on-time performance. Focus on continuous improvement related to speed, service consistency and cost management.
Provide weekly reports to leadership on Last Mile carrier network performance
Act as point of contact for the day-to-day parcel carrier relationships (3+ carriers)
Communicate unforeseen carrier rate, rule, or service interruptions
Communicate monthly volume forecasts and reconcile any variances
Work with cross-functional teams (Distribution Centers, Retail, eCommerce Teams, and Project/ Strategy) to identify and resolve issues.
Active involvement in weekly carrier meetings and quarterly business reviews
Facilitate carrier claims on a weekly basis and provide reporting on cost recovery
Audit Parcel invoices and reconcile against contract terms and rate agreements
QUALIFICATIONS
Bachelor's degree in quantitative discipline such as Business, Economics, Engineering, Supply Chain Operations.
Experience in designing reports, extracting data and interpreting multiple data sources.
Proven analytical and problem-solving skills and an ability to use data and metrics to back up assumptions and complete root cause analyses
3+ years of direct experience in ecommerce retail and parcel carrier networks ( eg; Fed Ex, Regional, and Cross Border Carriers)
Strong proficiency in Microsoft Excel, strong verbal and written communications
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Source: ALO careers (Greenhouse)