Manager Network Infrastructure

Akamai Technologies
United States
Remote

Who this role is best for

Geared toward technically proficient leaders comfortable with global team management and high-severity incident resolution.

Best fit for

  • Candidates with 6+ years of technical leadership experience in Internet infrastructure environments
    — “Have 6+ years of relevant experience and a Bachelor's degree”
  • Individuals who have successfully managed remote global teams and resolved complex engineering issues
    — “manage technical teams, including a remote global team”
  • Professionals with a background in data center operations and NOC environments
    — “Be familiar with data center portals and NOC environments”

Things to consider

  • The role requires leading a 24x7 operations team, which may involve on-call responsibilities or irregular hours
    — “lead a technical, 24x7 operations team”
  • Compensation varies based on location, with US-based candidates having a defined base salary range
    — “the base salary for this position ranges from $108,600 - $195,400/year”

How to stand out

  • Highlight your experience in designing and maintaining alerts and run books for fault detection
    — “Designing, developing, and maintaining alerts and run books”
  • Emphasize your ability to evaluate and refine team expertise through training and development
    — “Evaluating technical skills of the maintenance team to ensure appropriate expertise”
  • Showcase your history of collaborating with field technicians, vendors, and internal teams
    — “Partner with the best... work globally with a team of field technicians, internal teams and external stakeholders”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • maintaining large-scale network infrastructure
  • resolving complex engineering issues
  • managing remote assets
Typical background
network infrastructure experiencetechnical team management

Skills & requirements

Required

Network Infrastructure ManagementOperations PoliciesTroubleshootingTeam SupervisionTechnical Documentation

Preferred

Data Center ManagementNOC EnvironmentsGlobal Team ManagementRelationship Building

Stack & domain

Network InfrastructureInternet Infrastructure EnvironmentsRouting And Access NetworksManaging Technical TeamsData Center PortalsNOC EnvironmentsCommunication SkillsBuilding Productive RelationshipsCommunicationData Center Management

About the role

Original posting from Akamai Technologies

Do you have a passion for network infrastructure technologies?

Would you enjoy maintaining high use and highly critical global platform infrastructures?

Join our Network Infrastructure Team!

The Edge Platform team oversees planning, building, maintaining, and operating the global platform. They design, develop, and deploy essential technologies. This includes hardware, software, and network infrastructure supporting Akamai's products. The team ensures reliable availability and optimal performance for customers.

Partner with the best

As the Manager of Network Infrastructure, you will lead a technical, 24x7 operations team maintaining large-scale network infrastructure. You will resolve complex engineering issues, manage trouble escalations, and maintain core processes. Your team will diagnose hardware, facilitate repairs, manage assets, and partner with datacenter staff. You will work globally with a team of field technicians, internal teams and external stakeholders.

As a Manager of Network Infrastructure, you will be responsible for:

Cultivating and providing direct supervision for a group of maintenance engineers.Developing, document, refine and maintain operations policies, processes, procedures, and escalations to internal groups and equipment vendorsDesigning, developing, and maintaining alerts and run books to improve fault detection and operational visibilityEvaluating technical skills of the maintenance team to ensure appropriate expertiseDetermining training needs for solutions and facilitating team training sessionsSupporting the resolution of high-severity technical incidents and managing remote assetsDo what you love

To be successful in this role you will:

Have 6+ years of relevant experience and a Bachelor's degreeHave experience in Internet infrastructure environments, including routing and access networksHave experience managing technical teams,

including a remote global teamDemonstrate a passion for building productive

relationships with teams, providers, and partnersBe familiar with data center portals and NOC

environmentsPossess solid communication skillsAbout us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

Cloud and Edge: Running apps closer to users for instant performance.

Security: Neutralizing threats before they ever reach your data.

Content Delivery: Scaling the world's biggest moments without a glitch.

AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $108,600 - $195,400/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Source: Akamai Technologies careers

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