Manager, Sales Development - EMEA

Cresta
United Kingdom
Remote

Who this role is best for

Strong fit for experienced sales leaders who build data-driven strategies and foster high-performance cultures, with a preference for candidates in London who can commit to regular in-office work and have a background in high-growth tech companies.

Best fit for

  • Experienced sales leaders with a track record of exceeding quota and building high-performance teams
    — “Consistent track record of exceeding quota while both leading a team and as an individual contributor”
  • Individuals who can balance strategic planning with hands-on team development and management
    — “Hire, onboard, and develop exceptional SDR talent”

Things to consider

  • Requires regular in-office presence in London, despite remote work flexibility
    — “Located in London and willing to commute to the office 2x per week”
  • Candidates must be prepared to manage both outbound and inbound strategies effectively
    — “Build & iterate on a data-driven Outbound & Inbound strategy”

How to stand out

  • Highlight your experience with SDR tools like Gong and SFDC in your resume and interview responses
    — “Deep understanding of modern SDR processes and tools such as Gong, LinkedIn Sales Nav, SFDC, Centralize, Clay, LeadIQ, and Zoominfo.”
  • Emphasize your ability to drive performance through incentives and contests
    — “Motivate the team through lucrative incentives and contests”
  • Showcase your cross-functional collaboration with Marketing, RevOps, and Sales teams
    — “Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • hired and onboarded exceptional SDR talent
  • built and iterated on data-driven strategies
  • fostered a winning culture
  • motivated the team through incentives
  • upleveled SDRs
Typical background
2+ years of sales/SDR leadership experiencebackground in high-growth technology companies

Skills & requirements

Required

Sales LeadershipSDR ProcessesTools ExpertiseOutbound Multichannel StrategyPipeline ManagementCross-functional Collaboration

Preferred

Sales EnablementSales Forecasting

Stack & domain

SalesSDR LeadershipData-driven StrategyTeam DevelopmentSDR ProcessesTools Like Gong, Linkedin Sales Nav, Sfdc, Centralize, Clay, Leadiq, And ZoominfoOutbound Multichannel StrategyPipeline ManagementForecastingAE CollaborationMarketing AlignmentRevops AlignmentLeadershipAccountabilityPerformance MotivationTeam UplevelingKPI ReportingCross-functional PartnershipSales DevelopmentTechnology SalesHigh-growth EnvironmentsCustomer ExperienceSales EnablementMarket Strategy

About the role

Original posting from Cresta via Greenhouse

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. 

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

RESPONSIBILITIES

Hire, onboard, and develop exceptional SDR talent 

Build & iterate on a data-driven Outbound & Inbound strategy

Foster a winning culture of high accountability and performance

Motivate the team through lucrative incentives and contests 

Uplevel SDRs and help them grow into our future AEs and managers

Report on SDR KPIs to ensure that KPIs and SLAs are hit daily

Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives

QUALIFICATIONS

2+ years of sales / SDR leadership experience in a high-growth technology company

Located in London and willing to commute to the office 2x per week 

Deep understanding of modern SDR processes and tools such as Gong, LinkedIn Sales Nav, SFDC, Centralize, Clay, LeadIQ, and Zoominfo. 

Experience executing an outbound multichannel strategy and optimizing playbooks

Consistent track record of exceeding quota while both leading a team and as an individual contributor

Strong analytical experience with experience managing pipeline goals and forecasting

Experience partnering with AEs, Marketing, and RevOps to align on ICP, messaging, internal processes, etc.

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

Comprehensive medical, dental, and vision coverage with plans to fit you and your family

Paid parental leave for all new parents welcoming a new child

Remote work setup budget to help you create a productive home office

Monthly wellness and communication stipend to keep you connected and balanced

20 days of vacation time to promote a healthy work-life blend

Compensation at Cresta 

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject ‘Opt-Out’ in your email).

Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.

Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.

Source: Cresta careers (Greenhouse)

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