Manager, SKU Lifecycle Management

HelloFresh
Toronto, Canada
Career-pivot friendly

Who this role is best for

Candidates with experience in supply chain operations and cross-functional data governance will find this high-ownership role in SKU lifecycle management at HelloFresh.

Best fit for

  • Candidates with experience in managing cross-functional workflows across Procurement, Culinary, and Food Safety teams
    — “the connective tissue between Procurement, Culinary, Supply Chain, Nutrition, Food Safety, and Sustainability teams
  • Individuals who have led end-to-end onboarding and offboarding processes for products or suppliers
    — “Own end-to-end SKU and supplier onboarding and offboarding for North America
  • Professionals who thrive in roles requiring data validation and process design from scratch
    — “You're comfortable owning first-of-kind processes and building structure where none yet exists

Things to consider

  • The role requires a minimum of 2 days in-office per week in Toronto
    — “a minimum of 2 days in office per week
  • Exposure to common allergens is possible due to the nature of the food industry
    — “it is possible that you may be exposed to such allergens in this role

How to stand out

  • Highlight experience in master data validation and cross-functional process ownership
    — “serve as the final approver for SKU activation and master data validation
  • Emphasize your ability to translate complex data issues into actionable insights for stakeholders
    — “You can translate complex data questions and process ambiguity into actionable direction
  • Showcase your track record in identifying process gaps and driving continuous improvement
    — “Identify process gaps, define ownership for ambiguous or newly emerging workflows
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Ensured accurate and compliant SKU data
  • Improved SKU lifecycle processes
  • Enhanced cross-functional alignment
Typical background
Experience in operations or supply chain managementStrong attention to detail and process improvement skills

Skills & requirements

Required

SKU Lifecycle ManagementSupplier OnboardingMaster Data AuditingCross-functional Collaboration

Preferred

Private Label WorkflowsData IntegrityProcess Improvement

Stack & domain

SKU Lifecycle ManagementData ManagementLeadershipCommunicationFoodSupply Chain

About the role

Original posting from HelloFresh

S'more about the team

We're hiring a Manager, SKU Lifecycle Management to join our Meal Kit Ingredient Development team at HelloFresh. In this role, you'll own and lead the SKU Lifecycle Management function — the operational backbone that keeps HelloFresh's product catalog accurate, compliant, and ready to scale across North America. You'll serve as the final approver for SKU activation and master data validation, own our US Private Label workflows, and act as the connective tissue between Procurement, Culinary, Supply Chain, Nutrition, Food Safety, and Sustainability teams. This is a high-ownership role for someone who thrives on bringing structure to complexity and cares deeply about data integrity.

Lettuce share what this role will be responsible for

Own end-to-end SKU and supplier onboarding and offboarding for North America — including tool management, master data auditing, physical SKU measurement, label verification, and serve as the final approver before any SKU is activated

Lead Private Label workflows from initial request through design, versioning, costing, supplier confirmations, and final sign-off, while building scalable tracking, reporting, and a prioritization framework for which SKUs move to private label

Maintain and continuously improve master data accuracy across HelloFresh's supply planning ecosystem, ensuring validated inputs flow correctly to downstream tools across Supply Chain and Operations

Act as the primary cross-functional point of contact for SKU lifecycle questions — fielding and resolving inquiries related to labeling compliance, regulatory requirements, scan values, and master data from teams including Procurement, Culinary, Nutrition, Food Safety, and Sustainability

Serve as the business owner for the tools that support SKU lifecycle management workflows — providing informed input on global system requirements and actively contributing to global process design and continuous improvement initiatives.

Identify process gaps, define ownership for ambiguous or newly emerging workflows, and drive continuous improvement across SKU lifecycle processes — including onboarding edge cases, non-standard SKU types, and new brand partnerships

All other duties, as assigned

Sound a-peeling? Here's what we're looking for

Detail-oriented — You apply meticulous scrutiny to validate supplier-provided data against source information, consistently catching errors before they reach downstream systems or go-live decisions

A systems thinker — You understand how upstream data decisions ripple through supply planning tools and cross-functional teams, and you design processes with those downstream implications in mind

A clear communicator — You can translate complex data questions and process ambiguity into actionable direction for a wide range of stakeholders, from suppliers to senior leadership

Entrepreneurial — You're comfortable owning first-of-kind processes and building structure where none yet exists, without waiting to be told exactly how

Collaborative — You move cross-functional work forward, keep diverse stakeholders aligned, and influence without authority

Calm under pressure — You manage multiple high-visibility workstreams simultaneously — each with different stakeholders and timelines — without losing clarity or professionalism

Let’s cut to the cheese, this is why you'll love it here

Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.

Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!

Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 

Family Benefits - A parental leave top-up program for expectant parents.

Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.

Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!

Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.

Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.Toronto, ON Pay Range$88,299—$98,200 USD

Source: HelloFresh careers

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