Manager, SKU Lifecycle Management

HelloFresh
New York, NY
On-site

Who this role is best for

Best suited to detail-oriented professionals with supply chain or product development experience working in a cross-functional, mission-driven environment.

Best fit for

  • Candidates with mid-level experience in managing cross-functional supply chain processes and a background in master data validation
    — “own and lead the SKU Lifecycle Management function
  • Individuals who thrive in roles requiring high accuracy and the ability to translate ambiguity into clear direction for stakeholders
    — “translate complex data questions and process ambiguity into actionable direction
  • Professionals with a history of building scalable tracking systems and improving master data accuracy across operations
    — “maintain and continuously improve master data accuracy across HelloFresh's supply planning ecosystem

Things to consider

  • The role involves high-visibility workstreams with tight timelines and multiple stakeholders
    — “manage multiple high-visibility workstreams simultaneously
  • The position requires ownership of newly emerging workflows and process gaps
    — “identify process gaps, define ownership for ambiguous or newly emerging workflows

How to stand out

  • Highlight experience in end-to-end process ownership and cross-functional collaboration in your resume and interviews
    — “own end-to-end SKU and supplier onboarding and offboarding
  • Emphasize your ability to audit and validate data with precision and consistency
    — “apply meticulous scrutiny to validate supplier-provided data against source information
  • Showcase your skills in building scalable frameworks for tracking and reporting
    — “building scalable tracking, reporting, and a prioritization framework
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Manager

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Owned and led the SKU Lifecycle Management function
  • Maintained and improved master data accuracy
Typical background
Experience in supply chain operationsBackground in master data management

Skills & requirements

Required

SKU Lifecycle ManagementMaster Data ManagementCross-functional CollaborationProcess ImprovementData Integrity

Preferred

Project ManagementChange Management

Stack & domain

Supply Chain OperationsMaster Data ManagementProcurementCommunicationCollaborationProblem SolvingFood Supply ChainPrivate Label

About the role

Original posting from HelloFresh

We're hiring a Manager, SKU Lifecycle Management to join our Meal Kit Ingredient Development team at HelloFresh. In this role, you'll own and lead the SKU Lifecycle Management function — the operational backbone that keeps HelloFresh's product catalog accurate, compliant, and ready to scale across North America. You'll serve as the final approver for SKU activation and master data validation, own our US Private Label workflows, and act as the connective tissue between Procurement, Culinary, Supply Chain, Nutrition, Food Safety, and Sustainability teams. This is a high-ownership role for someone who thrives on bringing structure to complexity and cares deeply about data integrity.

You will … 

Own end-to-end SKU and supplier onboarding and offboarding for North America — including tool management, master data auditing, physical SKU measurement, label verification, and serve as the final approver before any SKU is activated

Lead Private Label workflows from initial request through design, versioning, costing, supplier confirmations, and final sign-off, while building scalable tracking, reporting, and a prioritization framework for which SKUs move to private label

Maintain and continuously improve master data accuracy across HelloFresh's supply planning ecosystem, ensuring validated inputs flow correctly to downstream tools across Supply Chain and Operations

Act as the primary cross-functional point of contact for SKU lifecycle questions — fielding and resolving inquiries related to labeling compliance, regulatory requirements, scan values, and master data from teams including Procurement, Culinary, Nutrition, Food Safety, and Sustainability

Serve as the business owner for the tools that support SKU lifecycle management workflows — providing informed input on global system requirements and actively contributing to global process design and continuous improvement initiatives.

Identify process gaps, define ownership for ambiguous or newly emerging workflows, and drive continuous improvement across SKU lifecycle processes — including onboarding edge cases, non-standard SKU types, and new brand partnerships

All other duties, as assigned

You are… 

Detail-oriented — You apply meticulous scrutiny to validate supplier-provided data against source information, consistently catching errors before they reach downstream systems or go-live decisions

A systems thinker — You understand how upstream data decisions ripple through supply planning tools and cross-functional teams, and you design processes with those downstream implications in mind

A clear communicator — You can translate complex data questions and process ambiguity into actionable direction for a wide range of stakeholders, from suppliers to senior leadership

Entrepreneurial — You're comfortable owning first-of-kind processes and building structure where none yet exists, without waiting to be told exactly how

Collaborative — You move cross-functional work forward, keep diverse stakeholders aligned, and influence without authority

Calm under pressure — You manage multiple high-visibility workstreams simultaneously — each with different stakeholders and timelines — without losing clarity or professionalism

You have… 

4–6 years of experience in supply chain operations, master data management, product or ingredient development, or a closely related field

A demonstrated track record of owning and improving complex, cross-functional processes with multiple stakeholders across an organization

Strong proficiency in Excel and Google Sheets; familiarity with supply planning or ERP systems (e.g., Jira, or equivalent tools) is a plus

Excellent organizational skills and the ability to manage high-volume, detail-intensive work with a high degree of accuracy and consistency

A Bachelor's degree in Supply Chain, Business, Operations, Food Science, or a related field — or equivalent work experience

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

You’ll get… 

Competitive salary, 401k with company match that vests immediately upon participation

Generous PTO, including sabbatical, and parental leave of up to 16 weeks

Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment

Tuition reimbursement for continuing education (upon 2 years of service)

Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   

Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+

Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Source: HelloFresh careers

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