Manager, Solutions Consultant (London, United Kingdom)

Figma
London, United Kingdom
Hybrid

Who this role is best for

Aimed at mid-level technical leaders who blend customer-facing expertise with team mentorship in enterprise software sales. Strong fit for those comfortable with hybrid London-based work and cross-functional collaboration across UK/I & Nordic markets.

Best fit for

  • Seasoned solutions consultants ready to lead teams in strategic enterprise accounts.
    — “manage a team supporting UK/I & Nordic Strategic, Enterprise and Mid-Market accounts
  • Technical storytellers who can translate complex concepts for diverse audiences.
    — “present complex technical concepts clearly and concisely to both technical and non-technical audiences
  • Player-coaches comfortable mentoring while diving into hands-on problem-solving.
    — “a hands-on problem solver who mentors effectively but can also jump in as a player when needed

Things to consider

  • Hybrid role requiring regular London office presence despite cross-timezone work.
    — “This is a hybrid role held from our London office
  • Mandatory camera-on policy for all interview stages and onboarding.
    — “we require all candidates keep their cameras on during video interviews

How to stand out

  • Demonstrate program-building impact beyond individual contributor achievements.
    — “proven track record designing and implement strategic programs that drive impact across teams
  • Highlight specific examples of scaling technical pre-sales functions.
    — “contributing to the evolution of our enterprise go-to-market motion
  • Showcase Figma platform familiarity even if not required.
    — “Experience using or working with Figma
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Manager

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • managing a team of Solutions Consultants
  • driving consultative strategies
  • scaling the Solutions Consulting function
Typical background
8+ years of relevant customer-facing technical experience3+ years experience leading Solutions Consultants or Sales Engineers

Skills & requirements

Required

Customer-facing Technical ExperienceTeam ManagementCross-functional CollaborationTechnical Pre-sales StrategyMentorship

Preferred

Experience Using Or Working With Figma

Stack & domain

Light ScriptingQueryingPrototypingLeadershipCommunicationSalesProductCustomer ExperienceSupport

About the role

Original posting from Figma via Greenhouse

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

At Figma, our Solutions Consulting team plays a meaningful role in crafting strategic solutions alignment and driving revenue growth—bridging deep technical expertise with business context and painting the vision of what’s technically possible.

The Manager, Solutions Consultant role will manage a team supporting UK/I & Nordic Strategic, Enterprise and Mid-Market accounts, marrying technical depth with strong storytelling to bring Figma’s platform to life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion.

This is a hybrid role held from our London office.

What you'll do at Figma:

Lead and empower a diverse team of Solutions Consultants across London

Participate in customer and prospect meetings alongside your team

Assist in continual training and development, including mentorship, hiring, and career growth

Work cross-functionally to help define and execute our technical pre-sales strategy

Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers

Monitor team performance and support them in exceeding their goals

We’d love to hear from you if you have:

8+ years of relevant customer-facing technical experience with 3+ years experience leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, mentorship, and feedback

Excellent verbal and written communication skills, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences.

Proven success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support

A hands-on problem solver who mentors effectively but can also jump in as a player when needed. You have a proven track record designing and implement strategic programs that drive impact across teams

Experience with light scripting, querying, or prototyping

While it’s not required, it’s an added plus if you also have:

Experience using or working with Figma

Experience working across multiple time zones

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. 

Examples of accommodations include but are not limited to: 

Holding interviews in an accessible location

Enabling closed captioning on video conferencing

Ensuring all written communication be compatible with screen readers

Changing the mode or format of interviews 

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Source: Figma careers (Greenhouse)

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