Managing Director, Insurance

West Monroe
Chicago +1 more
On-site

Who this role is best for

Geared toward seasoned insurance consultants comfortable with client portfolio leadership and hands-on project management.

Best fit for

  • Candidates with 12+ years in insurance consulting and proven leadership of local teams
    — “Minimum of 12+ years of hands-on experience leading business and technology strategy projects”
  • Individuals with a history of managing client portfolios and delivering consulting engagements
    — “Serve as engagement leadership and quality assurance across a client portfolio”
  • Professionals with a track record of developing go-to-market strategies and thought leadership
    — “Create effective go-to-market strategies while driving the development/enhancement of West Monroe’s Insurance practice methodologies”

Things to consider

  • Frequent in-person client engagement required, with 3 days per week on-site
    — “Ability to travel frequently to be on-site with clients and in-person with project teams 3 days per week”
  • Local market presence is important due to preferred locations and networking expectations
    — “Preferred locations are Chicago and New York”

How to stand out

  • Highlight experience in leading multi-disciplinary teams and driving practice growth
    — “Partner with Technology, Operational Excellence, Customer Solutions, and/or product practices to build a multi-disciplinary approach for proposals”
  • Showcase your ability to identify client issues and translate them into consulting opportunities
    — “Analyze each client’s specific request and determine the underlying issue and recommend appropriate solutions”
  • Emphasize your active involvement in local insurance industry organizations
    — “Actively participate in relevant local business and Insurance industry organizations”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • new business development
  • client retention
  • team leadership
Typical background
12+ years of consulting experienceleadership in a relevant consulting group

Skills & requirements

Required

Business DevelopmentClient Relationship ManagementConsultingProject Management

Preferred

Insurance Industry KnowledgeNetworking

Stack & domain

Business And Technology StrategyComplex Business Systems IntegrationTechnology TransformationProject ManagementLeadershipNetworkingCollaborationMentoringInsuranceProperty & CasualtyBrokeragesManaging General AgentsInsurtech

About the role

Original posting from West Monroe

Are you ready to make an impact?

West Monroe Partners has an opportunity for an Insurance Managing Director. This role entails driving towards achieving the Insurance financial plan, developing new business, managing client relationships, and providing hands-on guidance, direction, and oversight to project teams.  The ideal candidate should be passionate about what they do, enjoy working in an entrepreneurial environment, and possess proven and repeatable experience in the Insurance space. Preferred locations are Chicago and New York.

Responsibilities:

Cultivate new and existing client business development opportunities for the Insurance Practice with a focus on property & casualty companies, brokerages, managing general agents, and InsurTech

Significant generation of prospecting/networking activities in the pursuit of new client acquisition and brand awareness

Develop key accounts with recurring revenue

Actively participate in relevant local business and Insurance industry organizations

Exhibit an in-depth understanding of client issues and how to apply the appropriate West Monroe capabilities and offerings to convert identified issues into consulting opportunities and proposals

Lead the development of proposals, work plans, pricing estimates, and risk assessments for potential projects

Partner with Technology, Operational Excellence, Customer Solutions, and/or product practices to build a multi-disciplinary approach for proposals

Effectively partner with other Insurance and/or WM leaders, Business Development and Marketing teams to lead and drive marketing campaigns

Collaborate with office and Insurance leadership to grow the Insurance practice in alignment with national Insurance practice goals (headcount, financials, clients).

Create effective go-to-market strategies while driving the development/enhancement of West Monroe’s Insurance practice methodologies, best practices, and approaches to client delivery

Lead, mentor, and grow consultants and actively participate in the performance management process

Actively participate in the recruiting process for additional practice managers and consultants

Display an entrepreneurial desire and selflessness to give your time, energy, and passion to growing the firms culture and our people both inside and outside of office hours

Manage practice financials in accordance with the national Insurance Practice budgets

Serve as engagement leadership and quality assurance across a client portfolio

Provide value via consulting engagements and sharing of meaningful thought leadership

Mentor and manage teams of younger consultants to ensure quality of delivery and to keep projects on time and budget

Respond to client requests for immediate issues while also being able to take on the accountability of driving projects to completion; serve as the point of escalation

Analyze each client’s specific request and determine the underlying issue and recommend appropriate solutions

Qualifications:

Minimum of 12+ years of hands-on experience leading business and technology strategy projects and experience with complex business systems integration and technology transformation, specifically within property & casualty insurance companies, brokerages, managing general agents, reinsurance, and InsurTech

12+ years of professional services consulting experience preferred; Strong preference for someone who has led a relevant consulting group or practice in the local market in the past 3 years

Experience in commercial diligence, direct monetization, and financial revenue transformation for property & casualty brokers preferred

Preference for this individual to have technical experience in the following: Salesforce, Databricks, OneStream, Artificial Intelligence, robotic process automation, and / or machine learning

Preferred experience with employee benefits

An active professional network of relevant executive-level contacts in the local market/region

Strong program and project management methodology background, including strategic planning and analysis, schedule, scope, issue and risk management experience, change management highly preferred for this individual to be visible in relevant professional organizations, have published thought leadership, and have an active voice in their local market

Strong communication skills and a commitment to inclusion and diversity, and openness to new ideas and perspectives

The ability to lead entrepreneurial environments effectively, balancing decision-making with collaboration

A strong balance of subject matter expertise and business skills, with a high level of intellectual agility and capacity for original thought 

A collaborative, disciplined focus with the ability to lead and motivate a team and attract, develop and retain talent

A commitment to inclusion and diversity, and openness to new ideas and perspectives

Ability to travel frequently to be on-site with clients and in-person with project teams 3 days per week. 

Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here.  Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.​ Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale. 

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. 

National$280,000—$308,000 USD 

Other consultancies talk at you.

At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe is an Equal Employment Opportunity Employer  

We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.

Please review our current policy regarding use of generative artificial intelligence during the application process. Additionally, West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process. You can review our privacy notice for more information about this process and how recordings are used. If you have any questions, reach out to recruiting@westmonroe.com.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.  

Source: West Monroe careers

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