Medical Claims Processor

Northwest Administrators, Inc.
Seattle, WA
On-site

Who this role is best for

Aimed at mid-level medical claims processing professionals who value structured work environments and detailed-oriented tasks.

Best fit for

  • Candidates with at least one year of medical claims experience and a track record of accuracy and timeliness
    — “minimum 1 year”
  • Professionals who thrive in a detail-oriented, team-based environment with a focus on customer service
    — “Passionate about customer service--delivering it like you expect to receive it”
  • Individuals with intermediate technology skills, particularly in Excel and Word, and strong analytical abilities
    — “intermediate level Excel and Word”

Things to consider

  • The role requires handling highly customized plans, which may demand flexibility and adaptability
    — “These plans are highly customized and can vary greatly”
  • Union scale wages and raises every six months may influence long-term financial expectations
    — “raises every 6 months, starting at $25.50/hr. up to $35.50/hr.”

How to stand out

  • Highlight experience with diverse medical plans and your ability to adapt to varying requirements
    — “process claims per specific plan requirements”
  • Showcase problem-solving examples, particularly in resolving complex claims or communication issues
    — “Refer problem claims to a supervisor and/or auditor for review”
  • Emphasize your attention to detail and accuracy in prior roles, especially in high-volume or high-stakes environments
    — “Process medical claims accurately, thoroughly and according to plan requirements”
  • Demonstrate strong communication skills through specific examples of written or verbal interactions
    — “Strong verbally and in writing including interpersonal skills”
  • Showcase your ability to manage priorities and workloads efficiently, with measurable outcomes
    — “Able to juggle and prioritize workloads”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • process medical claims accurately and timely
  • follow up on claims needing additional information
Typical background
medical claims processing

Skills & requirements

Required

Medical Claims ProcessingAttention To DetailProblem-solvingCommunicationInterpersonal SkillsCustomer Service

Preferred

Intermediate Excel And Word Proficiency

Stack & domain

Medical Claims ProcessingExcelWordInterpersonal SkillsProblem-solvingCommunicationTeamworkAttention To DetailCustomer ServiceHealthcareClaims ProcessingAdministration

About the role

Original posting from Northwest Administrators, Inc. via Greenhouse

Are you an experienced medical claims processor? This could be the opportunity for you!

What you'll be doing...

At NWA, we process claims per specific plan requirements. These plans are highly customized and can vary greatly. A successful claim processor at NWA understands the nuances involved with medical claims and the importance of claims being processed timely and accurately. If hired you will:

Process medical claims accurately, thoroughly and according to plan requirements

Follow up on claims needing additional information

Refer problem claims to a supervisor and/or auditor for review

Monitor “inbox” to ensure that claims and referrals are handled timely

Special projects as assigned

 Located in our Seattle, WA office. 

Who you are...

Organized. Able to juggle and prioritize workloads, have strong analytical skills

Experienced. Knowledgeable about medical claims processing, minimum 1 year

Communicator. Strong verbally and in writing including interpersonal skills

Service Minded. Passionate about customer service--delivering it like you expect to receive it

Detailed. Attentive to detail with excellent problem-solving skills

Technically Savvy. Proficient with technology, intermediate level Excel and Word

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)

If hired, you can expect...

Union scale wages, raises every 6 months, starting at $25.50/hr. up to $35.50/hr.

Medical, Dental, Vision & Rx benefits

Employer provided/fully funded Defined Benefit Pension

Up to 8.6 days of Paid Leave and 10 Holidays

Strong team environment with good work-life balance

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer.  All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws.  NWA prohibits any discrimination or harassment based on any of these characteristics. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation.

Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Source: Northwest Administrators, Inc. careers (Greenhouse)

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