Mgr-Risk Management

American Express
New York, NY
On-siteCareer-pivot friendly

Who this role is best for

Candidates with technical data analysis skills and experience in fraud risk management will find this role in the Digital Wallet Fraud Risk team at American Express.

Best fit for

  • Candidates with a background in data analysis and a track record in fraud risk management will naturally fit.
    — “Experience in Fraud risk management”
  • Individuals with strong cross-functional collaboration experience and leadership potential are well-suited.
    — “Collaborate with cross-functional teams including Fraud Servicing, Decision Science, Digital Labs, and U.S. Consumer and Commercial business teams on strategic fraud initiatives”
  • Candidates comfortable with a fast-paced environment and proactive problem-solving will thrive.
    — “Proven track record of working proactively and independently to solve problems and drive results”

Things to consider

  • The role requires managing multiple priorities in a dynamic environment.
    — “managing multiple priorities and work effectively in a fast-paced, dynamic environment”
  • Strong project management skills are a key requirement for success.
    — “Strong project management skills, with high energy, intellectual curiosity, and a positive, proactive mindset”

How to stand out

  • Highlight experience with data processing tools like R, SQL, or Python in your resume and interviews.
    — “Experience with data processing tools such as R, SQL, Hive, Yellow Brick, or Python is required”
  • Emphasize your ability to identify emerging fraud trends and implement timely solutions.
    — “Identify and address emerging fraud trends, monitoring key metrics and taking timely corrective actions”
  • Showcase your experience in defining fraud risk strategies for new product initiatives.
    — “Provide thought leadership on fraud strategy for new payment product integrations”
  • Demonstrate your ability to lead data integration projects for fraud detection.
    — “Lead the integration of new data sources to strengthen fraud detection and prevention capabilities”
  • Demonstrate your capability to present fraud insights effectively to stakeholders.
    — “Strong presentation skills to convey data and fraud insights to different stakeholders”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • develop and implement fraud prevention strategies
  • identify and address emerging fraud trends
Typical background
3+ years’ experience in complex environments

Skills & requirements

Required

Fraud Prevention StrategyData AnalysisFraud DetectionCollaboration

Preferred

Machine Learning AlgorithmsFraud Landscape Knowledge

Stack & domain

Fraud PreventionData Processing Tools: R, SQL, Hive, Yellow Brick, PythonStatistical TechniquesMachine Learning AlgorithmsFraud LandscapePayment ProductsEmerging TechnologiesCompetitive LandscapeProject ManagementRisk AssessmentFraud Strategy FrameworkFraud DetectionFraud ServicingDecision ScienceDigital LabsU.S. Consumer And Commercial Business TeamsInnovative ThinkingCollaborative SkillsThought LeadershipProblem-solvingProactive MindsetPresentation SkillsTrust-buildingTeamworkFraud Risk Management

About the role

Original posting from American Express

The Digital Wallet Fraud Risk team is looking for energetic and high-performing Manager to drive innovation in Digital Wallet fraud risk area. You will have the power to identify interesting and actionable insights that would have a meaningful impact on our customers and our business. You will be responsible for developing and implementing new strategy and capabilities for fraud prevention. These new capabilities would utilize our rich data. In addition to managing fraud strategy for a specific segment, the role will also be responsible for defining requirements, establishing risk assessment strategies for new product initiatives and collaborating closely with stakeholders both within FRM and across external partner teams.  To succeed in this role, you would need to have a very good blend of technical skills, innovative thinking and collaborative skills.

Job Responsibilities:

Develop and implement fraud prevention strategies to mitigate risk in digital wallet spend.Minimize unprofitable fraud-related disruptions with a strong focus on optimizing fraud strategy controls.Design and implement new data features to reduce approved fraud while maintaining customer experience.Identify and address emerging fraud trends, monitoring key metrics and taking timely corrective actions.Provide thought leadership on fraud strategy for new payment product integrations.Lead the integration of new data sources to strengthen fraud detection and prevention capabilities.Collaborate with cross-functional teams including Fraud Servicing, Decision Science, Digital Labs, and U.S. Consumer and Commercial business teams on strategic fraud initiativesPartner with fraud and technology teams to establish a robust fraud strategy framework for new proprietary product launches.

Minimum Qualifications:

The successful candidate will have:

3+ years’ experience implementing capabilities in complex environments.Experience with data processing tools such as R, SQL, Hive, Yellow Brick, or Python is requiredSolid understanding of statistical techniques for data analysis and correlation.Knowledge of machine learning algorithms is a plusFamiliarity with the fraud landscape and emerging fraud trends in the card space is a plusUnderstanding of payment products, emerging technologies and competitive landscape is preferredDemonstrated ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment.Proven track record of working proactively and independently to solve problems and drive resultsStrong presentation skills to convey data and fraud insights to different stakeholdersAbility to build collaborative, trusting relationships across teams.Strong project management skills, with high energy, intellectual curiosity, and a positive, proactive mindset.Bachelor's/Master’s degree in Business, Finance, Economics, Sciences, Mathematics, or Engineering related fields preferredExperience in Fraud risk management 

Preferred Qualifications:

Bachelor's/Master’s degree in Business, Finance, Economics, Sciences, Mathematics, or Engineering related fields preferredExperience in Fraud risk management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Source: American Express careers

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