Mid-Level Member of Commercial Staff

Clera

Munich, Germany

On-siteCareer-pivot friendly

Who this role is best for

Aimed at mid-level professionals in commercial roles who can manage customer relationships and demonstrate energy market knowledge.

Best fit for

Candidates with 2+ years in business-facing roles and a background in customer relationship management
— “at least 2 years of experience in business-facing roles”
Individuals with native German language skills and a strong grasp of English for client interaction
— “Native German language skills and fluent English proficiency”

Things to consider

On-site commitment required in Munich, with no mention of remote flexibility
— “This is an on-site position based in Munich, Bavaria, Germany”
The role involves long-term accountability for customer outcomes and partnerships
— “Comfort taking ownership of customer relationships and outcomes from onboarding through ongoing engagement”

How to stand out

Emphasize past experience in managing full customer lifecycles in your resume and interviews
— “Manage customer relationships from onboarding through ongoing engagement and satisfaction”
Showcase projects or roles where you developed insights into products and markets
— “Ability to develop useful product, market, and customer insights”
Highlight experience in energy markets or demonstrate a clear understanding of their dynamics
— “Some experience with energy markets or a genuine interest in the sector, including its evolving conditions and regulations”

Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

building customer relationships
managing customer onboarding
developing customer insights

Typical background

2 years of experience in business-facing roles

Skills & requirements

Required

Customer Relationship ManagementEnergy Market UnderstandingProduct KnowledgeCommunication

Preferred

Energy Markets Experience

Stack & domain

Customer Relationship ManagementProduct KnowledgeMarket AnalysisCustomer Needs AnalysisCommunicationRelationship ManagementInsight DevelopmentOwnershipInterest In Energy MarketsEnergy MarketCustomer Onboarding

About the role

Original posting from Clera via Ashby

ABOUT THE ROLE
Join the commercial team at an industrial energy software company, building customer relationships and supporting customers throughout their experience. You will help the team understand customer needs and the energy market while contributing to successful onboarding and long-term satisfaction.
WHAT YOU'LL DO
Build relationships with new customers and establish strong foundations for long-term partnerships.
Manage customer relationships from onboarding through ongoing engagement and satisfaction.
Develop a deep understanding of the product, energy market, and customer needs to inform decisions.
Help customers realize value and achieve positive outcomes throughout the customer lifecycle.
WHAT WE'RE LOOKING FOR
At least 2 years of experience in business-facing roles.
Native German language skills and fluent English proficiency.
Strong communication and relationship-management skills.
Ability to develop useful product, market, and customer insights.
Some experience with energy markets or a genuine interest in the sector, including its evolving conditions and regulations.
Comfort taking ownership of customer relationships and outcomes from onboarding through ongoing engagement.
COMPENSATION & BENEFITS
The annual salary range is €70,000 to €100,000. Visa sponsorship is available.
LOCATION
This is an on-site position based in Munich, Bavaria, Germany.

Source: Clera careers (Ashby)