Candidates with embedded systems experience and a background in technical support will find this role in a dynamic, cross-functional team focused on real-world autonomous systems in Kyiv.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from ARX Robotics GmbH via Greenhouse
About the Role
At ARX Robotics, you will help keep our autonomous ground systems reliable, effective, and ready for demanding real-world environments. Working across software, hardware, and user support, you will solve complex technical issues and turn operational feedback into meaningful product improvements.
You will take ownership of work from analysis through resolution, contribute to technical decisions, and help shape systems that support our mission to strengthen European security. Your work will have a visible impact both in the product and in the field.
What You'll Build
Keep deployed systems reliable through firmware flashing, configuration, and software-related service work.
Investigate and resolve complex service issues onsite and remotely.
Provide technical support and own user issues through successful resolution.
Deliver practical technical training that helps users operate our systems confidently.
Develop new functionality and contribute bug fixes and software optimizations.
Improve existing services, workflows, and technical solutions.
Create and maintain clear technical and user documentation.
Work with Hardware, Customer Operations, and engineering teams to turn field feedback into product improvements.
Travel to user locations across Ukraine to support system setup, maintenance, and issue resolution when needed.
What You Bring
At least 2 years of relevant experience in software development, embedded systems, technical support, or systems integration.
Strong Linux skills, including the command line, processes, services, logs, networking, and common troubleshooting approaches.
Practical Python and Bash experience for scripting, automation, and diagnostics.
Practical experience writing, debugging, and maintaining C++ code, including contributing to existing codebases.
A solid understanding of hardware systems and hardware-software interactions and communication protocols used for data exchange between devices.
Independent ownership of tasks from initial analysis through completion, with a systematic approach to complex production and service issues.
Initiative and sound technical judgement, including the confidence to propose improvements to services and technical solutions.
Intermediate English level or above, with the ability to communicate clearly in a professional setting.
Clear, structured communication and the ability to collaborate effectively with users and cross-functional teams.
Nice to have:
A valid driving licence and experience driving a manual vehicle.
Experience in miltech, defense, robotics, or another hardware-focused technology environment.
Knowledge of ROS2, radio systems, or wireless communication technologies.
Please note: You do not need to meet every single requirement to apply. We welcome motivated candidates who are eager to grow into the role and develop their expertise further.
What We Offer
Competitive salary and benefits package
Opportunity to work with a highly innovative, international, and dynamic team
Room for professional growth and development
Participation in the company's success, with access to regular events, knowledge exchange and meetups
About Us
ARX is a dual-use technology company that specializes in developing autonomous unmanned systems and sensors for the European defence sector. Our dual-use unmanned ground systems and sensors assist NATO Armies and civilian first responders in tackling their most challenging problems by providing them with training and information to make better decisions and take effective actions in life-or-death situations.
As our team continues to expand rapidly, we are seeking motivated candidates who are excited to work in a highly energetic, creative, and innovative team dedicated to developing autonomous systems for challenging environments. We operate in a dynamic sector where collaboration, sharing innovative ideas, and developing novel problem-solving strategies are ingrained in our work culture.
If you are passionate about overcoming challenges that have a real impact on the security of our democracies, apply here to join ARX and help shape the future of dual-use technology!
ARX is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply.
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