Mission Success Director

Virtualitics
Picatinny, NJ
Hybrid

Who this role is best for

Geared toward experienced defense and intelligence professionals comfortable with managing complex delivery timelines and executive-level reporting.

Best fit for

  • Experienced defense and intelligence leaders with team-building and strategic alignment expertise
    — “Drive portfolio-level strategy by aligning customer objectives to product roadmaps”
  • Candidates with prior military or senior civilian experience in high-stakes environments
    — “Prior military service at the field-grade officer (O-4+) or senior civilian (GS-14/15) level”
  • Individuals with proven ability to manage concurrent programs and ensure delivery efficiency
    — “Proven experience managing a portfolio of concurrent programs or accounts”

Things to consider

  • U.S. citizenship is mandatory due to security clearance requirements
    — “U.S. citizenship is required by the DoW and IC for security clearance”
  • Travel to customer locations is expected, not limited to remote work
    — “willing to travel onsite to customer locations”

How to stand out

  • Highlight experience with stage-gate processes and OKR-based performance tracking
    — “Oversee stage-gate delivery processes (IOC/FOC) and OKR-based health scoring”
  • Emphasize your ability to build autonomous teams in high-pressure settings
    — “Build and scale high-performing delivery teams by hiring, coaching, and developing Solution Leaders”
  • Showcase your familiarity with classified environments and agile delivery frameworks
    — “Familiarity with agile delivery methodologies in classified or accredited environments”
  • Demonstrate your ability to provide executive-level briefings and reporting
    — “Provide executive-level reporting to senior customer leadership, C-Suite stakeholders”
  • Demonstrate your ability to manage margin accountability and delivery efficiency
    — “Own margin and resource accountability for your portfolio”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • managing a team of solution leaders and mission support specialists
  • delivering virtual readiness ai solutions
  • aligning customer objectives with product roadmaps
  • ensuring delivery efficiency
Typical background
10+ years of progressive leadership experience5+ years in a people-management roleproven experience managing a portfolio of concurrent programs

Skills & requirements

Required

LeadershipProject ManagementTeam ManagementDefense And IntelligenceProgram ManagementRisk ManagementCustomer Success

Preferred

Security ClearanceTechnical CommunicationStrategic PlanningFinancial Management

Stack & domain

LeadershipCommunicationDefenseIntelligence

About the role

Original posting from Virtualitics via Lever

Location: Picatinny, NJ  area preferred; willing to travel onsite to customer locations

This position may work on Army projects related to the Department of War and/or the Intelligence Community. You must be authorized to work in the US without sponsorship with the ability to obtain a security clearance, which is issued by the U.S. government. U.S. citizenship is required by the DoW and IC for security clearance.

*Secret clearance required, TS-SCI preferred

Our team is excited to find our next Mission Success Director to join the company.

What You Will Be Doing:

-

Lead and manage a team of Solution Leaders and Mission Support Specialists delivering Virtualitics Readiness AI solutions across a portfolio of defense and intelligence customers

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Serve as the Delivery Operations Manager for a capability area or customer portfolio, owning delivery timelines, resource allocation, risk management, and cross-project coordination

-

Drive portfolio-level strategy by aligning customer objectives to product roadmaps, identifying expansion opportunities, and ensuring renewal readiness across all accounts in your portfolio

-

Oversee stage-gate delivery processes (IOC/FOC) and OKR-based health scoring to ensure consistent, measurable progress across customer programs

-

Provide executive-level reporting to senior customer leadership, C-Suite stakeholders, and internal Virtualitics leadership on delivery health, risks, and strategic outcomes

-

Build and scale high-performing delivery teams by hiring, coaching, and developing Solution Leaders and Mission Support Specialists who operate autonomously in demanding customer environments

-

Own margin and resource accountability for your portfolio, ensuring delivery efficiency while maintaining the highest standards of mission impact

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Represent Virtualitics at the senior leadership level with customer organizations, building trust-based relationships with program managers, senior military leaders, and government executives

-

Coordinate cross-functional delivery across engineering, data science, product, and solutions teams to ensure customer commitments are met

-

Establish and enforce delivery standards, stage-gate processes, and operational readiness criteria across your portfolio

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Maintain portfolio-level operational visibility across integrated systems including Salesforce, Jira, and Google Workspace to drive data-informed delivery decisions

What We Are Looking For:

-

10+ years of progressive leadership experience in defense, intelligence, or federal technology programs

-

5+ years in a people-management role leading delivery, program management, or customer success teams

-

Proven experience managing a portfolio of concurrent programs or accounts, not just single-project delivery

-

Track record of building and scaling teams that deliver results in high-stakes, operationally demanding environments

-

Strong executive communication skills, comfortable briefing general officers, SES-level civilians, and C-Suite executives

-

Deep familiarity with DoW and IC organizational structures, acquisition processes, and operational culture

-

Experience with P&L or margin accountability in a services or software delivery context

-

Ability to operate autonomously in a fast-paced, high-growth environment

-

Must be able to obtain and maintain a Secret security clearance (U.S. citizenship required)

What Are Our Preferred Requirements:

-

Bachelor’s degree required; advanced degree a plus

-

Active TS-SCI clearance

-

Prior military service at the field-grade officer (O-4+) or senior civilian (GS-14/15) level

-

Experience in enterprise software or AI/ML platform delivery for defense customers

What Are Some Valued Skills:

-

Domain expertise in one or more defense operational areas such as logistics, readiness, intelligence, weapons systems, or sustainment

-

Experience transitioning from uniform to the defense technology industry

-

Familiarity with agile delivery methodologies in classified or accredited environments

-

Understanding of FedRAMP, IL4/IL5/IL6 deployment environments and associated compliance requirements

-

Experience with OKR frameworks, delivery readiness tracking, and stage-gate program governance

Source: Virtualitics careers (Lever)

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