NEURAGym Manager - NEURAGym (human)

Neura Robotics
Stuttgart, Germany
On-siteCareer-pivot friendly

Who this role is best for

Aimed at mid-to-senior level operations professionals who can lead customer-facing tech initiatives and shape product processes. This role combines robotics, AI, and cloud domains with a focus on on-site team leadership and process development in Stuttgart.

Best fit for

  • Candidates with 5+ years managing large-scale technical roll-outs in robotics or cloud domains
    — “5 + years leading customer-facing tech operations OR managing large-scale product / programme roll-outs in domains such as robotics, advanced manufacturing, autonomous systems, or cloud services”
  • Individuals who can bridge technical and business priorities in a high-impact environment
    — “Comfortable switching between technical discussions (robotics, AI pipelines, cloud infra) and business topics (budgets, utilisation, customer value)”
  • Experienced leaders with a track record of creating scalable playbooks and processes
    — “Demonstrated ability to turn first-of-a-kind initiatives into clear processes, metrics and playbooks”

Things to consider

  • On-site presence is likely required in Stuttgart, given the focus on facility operations and team leadership
    — “Lead the on-site team (AI Trainer, Robotics Trainer, Logistics)”
  • The role demands a high level of coordination across multiple internal and external teams
    — “Coordinate the wider support network - Cloud Support, Robotics Service, IT - to deliver a seamless customer experience”

How to stand out

  • Emphasize experience in creating and executing operational playbooks for new services
    — “proving the service and creating the playbook for future facilities”
  • Showcase leadership in multidisciplinary teams with a focus on customer success
    — “Proven leadership of multidisciplinary teams with direct responsibility for external-customer success”
  • Highlight expertise in balancing KPIs across efficiency, cost, and customer impact
    — “Data-driven mindset: able to define and refine KPIs that balance efficiency, cost and customer impact”
  • Demonstrate experience in managing budgets and vendor coordination for complex projects
    — “Experience managing site-level budgets and coordinating vendors or external service providers”
  • Include examples of translating technical insights into business process improvements
    — “Feed ground-level insights to the RoboGym Product team, shaping processes, KPIs and the evolving business model”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful NEURAGym launch
  • customer satisfaction
  • efficient operations
Typical background
engineeringoperations management

Skills & requirements

Required

LeadershipCustomer OperationsBudget ManagementTeam CoordinationData-driven Decision Making

Preferred

Cloud-based ML InfrastructureExcellent Communication

Stack & domain

EngineeringOperations ManagementRoboticsAICloud InfrastructureBudget ManagementVendor CoordinationLeadershipCommunicationAdvanced ManufacturingAutonomous SystemsCloud Services

About the role

Original posting from Neura Robotics via Ashby

YOUR MISSION & CHALLENGES

  • Launch and operate a NEURAGym, proving the service and creating the playbook for future facilities
  • Lead the on-site team (AI Trainer, Robotics Trainer, Logistics) and coordinate the wider support network - Cloud Support, Robotics Service, IT - to deliver a seamless customer experience
  • Own the full customer operations journey - from feasibility check through day-to-day execution to a validated skill running on the robot and ready for roll-out at the customer’s site
  • Monitor utilisation, cost and customer feedback; propose layout, workflow or tooling changes that lift efficiency and business value
  • Feed ground-level insights to the RoboGym Product team, shaping processes, KPIs and the evolving business model
  • Manage the essentials - budget, assets, facility basics and IT uptime - so the team and customers can focus on teaching robots

WHAT WE CAN LOOK FORWARD TO

Must have:

  • Degree in Engineering, Applied Sciences, Operations Management or a related field
  • 5 + years leading customer-facing tech operations OR managing large-scale product / programme roll-outs in domains such as robotics, advanced manufacturing, autonomous systems, or cloud services
  • Proven leadership of multidisciplinary teams with direct responsibility for external-customer success
  • Demonstrated ability to turn first-of-a-kind initiatives into clear processes, metrics and playbooks
  • Comfortable switching between technical discussions (robotics, AI pipelines, cloud infra) and business topics (budgets, utilisation, customer value)
  • Data-driven mindset: able to define and refine KPIs that balance efficiency, cost and customer impact
  • Experience managing site-level budgets and coordinating vendors or external service providers

Nice to have:

  • Exposure to cloud-based ML infrastructure or IT support workflows
  • Excellent written and verbal communication; fluent in English and German
  • Hands-on, problem-solving attitude; thrives on keeping multiple projects moving in a fast-changing environment

Source: Neura Robotics careers (Ashby)

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