New Business Account Executive (German speaker)

Twilio
United Kingdom
RemoteCareer-pivot friendly

Who this role is best for

Enterprise sales professionals with consultative selling experience will find this remote role with travel requirements in the DACH region demanding yet aligned with their expertise.

Best fit for

  • Candidates with a history of closing multi-figure enterprise deals will thrive in this quota-driven role
    — “proven ability to close high-value deals (e.g., six to seven figures)”
  • Individuals adept at translating technical complexity into business value for C-level audiences
    — “building trust and mutual respect with technical customers and peers”
  • Professionals who have managed large enterprise accounts and navigated long sales cycles
    — “handling deals to closure”

Things to consider

  • 25% travel requirement may conflict with remote-preference work arrangements
    — “approximately 25% travel is anticipated”
  • Quota-driven performance expectations necessitate consistent deal-closing momentum
    — “background in working within a quota-driven environment”

How to stand out

  • Highlight specific instances of negotiating complex enterprise contracts in your resume
    — “master creating pricing proposals, negotiating terms”
  • Emphasize experience prospecting Fortune 500 accounts and managing large pipelines
    — “experience identifying, mapping and prospecting enterprise accounts”
  • Demonstrate ability to balance multiple priorities through structured sales methodology examples
    — “able to balance challenging priorities”
  • Quantify impact from prior roles selling cloud communications platforms or APIs
    — “proven success in selling complex, technical solutions”
Pace · Fast PacedCollaboration · MediumAutonomy · HighDecision Impact · IndividualLevel · Mid Level

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • high-value customer acquisition
  • exceeding sales targets
Typical background
enterprise_salesaccount_management

Skills & requirements

Required

SalesNegotiationAccount_managementCustomer_acquisitionComplex_sales

Preferred

CommunicationsInterpersonal_skills

About the role

Original posting from Twilio via Greenhouse

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! 

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. 

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See yourself at Twilio

Join the team as Twilio’s next New Business Account Executive.

About the job

This position is needed to sell into high value Enterprise prospects and existing customers with ARR over $25k. You will play a key role in further growing Twilio’s Communication Products business across the DACH Region. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.

Responsibilities

In this role, you’ll:

Be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.

Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers.

Be passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.

Able to balance challenging priorities and handle multiple projects/deals at the same time.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

6+ years of Enterprise Sales experience and a track record of personally selling and closing complex solutions to enterprise and software companies. 

Strong experience identifying, mapping and prospecting enterprise accounts

Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, and/or enterprise software

Experience in account management, developing and managing large enterprise clients, and a history of meeting or exceeding sales targets

Experience working with Fortune 500 or similarly large enterprises

Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)

Expertise in solution-based selling or consultative selling 

Strong negotiation and contract management skills, including handling complex deals with long sales cycles.

Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.

Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises

Strong presentation and negotiation skills

Comfortable working in a dynamic environment. 

Fluent in German

Desired:

Ideally, you also have experience selling both to a business and technical audience

Understanding of the CPaaS ecosystem and familiarity with: 

Cloud communications (voice, SMS, chat, video, etc.).

APIs and integrations for communication services.

Telecommunications industry dynamics.

Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.

Location

This role will be remote, and based in UK or Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Source: Twilio careers (Greenhouse)

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