Operations professionals with warehouse experience and leadership potential will find this night shift supervisory role in vault operations.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Fanatics Collectibles via Greenhouse
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Schedule: Sunday - Wednesday 5:00PM to 3:30AM
About the Company
Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.
Position Summary
The Supervisor, Operations supports daily operational workflows for the Fanatics Collect platform, including intake, authentication coordination, vault operations, and fulfillment. This role provides frontline supervision to ensure accurate, efficient execution of processes and adherence to service-level agreements.
Key Responsibilities
Supervise daily operations across vaulting, inventory, and fulfillment workflows
Ensure accurate and timely handling of inbound and outbound collectibles
Monitor KPIs (accuracy, turnaround time, throughput) and escalate issues as needed
Assign tasks and provide day-to-day direction to operations staff
Support onboarding and training to ensure adherence to SOPs
Identify and resolve routine operational issues; escalate complex challenges
Coordinate with partners (authentication, logistics, customer experience)
Support inventory audits and reconciliation activities
Ensure compliance with safety, security, and operational standards
Qualifications
3–5 years of experience in operations, warehouse, or logistics environments
Prior experience leading or supporting frontline teams
Familiarity with WMS, ERP, or fulfillment systems
Strong organizational and problem-solving skills
Good to work in fast-paced, process-driven environments
Effective communication and teamwork skills
Working Conditions
Based in a fulfillment or vault facility with occasional evening/weekend support during peak periods. Limited travel may be required.
Career Path
Next Level: Manager, Operations
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