Office Coordinator

Tom James Company
King of Prussia, PA
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with administrative experience and a valid driver's license working in fashion retail.

Best fit for

  • Candidates with administrative experience and a valid driver's license who thrive in customer-facing roles
    — “Valid Driver’s License”
  • Individuals comfortable with order entry, garment handling, and coordination tasks in a fashion retail setting
    — “Entering Order Tickets, Customer Order Forms, and customer payments daily”
  • Professionals with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
    — “Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines”

Things to consider

  • Regular onsite attendance is required, which may not suit remote-preference candidates
    — “Regular onsite attendance required”
  • The role involves lifting up to 30 lbs, which could be a physical consideration for some applicants
    — “Ability to bend and lift 30 lbs.”

How to stand out

  • Demonstrate proficiency with Microsoft Office and Google Docs in your application materials
    — “Extensive knowledge of computer, Microsoft Office software and Google Docs”
  • Showcase any experience with garment handling or logistics coordination in your resume
    — “Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack”
  • Include examples of delivering or picking up items in your application to align with the job's requirements
    — “Picks up and delivers client items as needed”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • entering order tickets, customer order forms, and customer payments
  • unpacking received shipments
  • prepping and steaming garments
  • processing returns, remakes, and alterations
  • answering incoming phone calls
Typical background
administrative supportcustomer service

Skills & requirements

Required

Order EntryReceiving And ShippingAlterationsTelephones And EmailBank Deposits And ErrandsMulti-taskingOrganizational SkillsComputer SkillsMicrosoft OfficeGoogle DocsSocial Media PlatformsFast-paced EnvironmentCustomer Service

Preferred

TailoringCustomer Service

Stack & domain

Order EntryReceiving And ShippingAlterationsTelephones And EmailBank Deposits And ErrandsSocial Media PlatformsMicrosoft Office SoftwareGoogle DocsMulti-taskingOrganizational SkillsBending And LiftingCommunicationPrioritizationAttention To DetailTeamworkProblem SolvingCustomer ServiceFashion IndustrySales Support

About the role

Original posting from Tom James Company via Lever

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a part-time opening in our King of Prussia, PA office. Our position is for 20 hours per week at $21.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.

RESPONSIBILITIES:

Order Entry

Entering Order Tickets, Customer Order Forms, and customer payments daily 

Receiving & Shipping

Unpacking received shipments daily 

Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack

Processing returns, remakes and alterations

Prepares all clothing for delivery by sales professional

Picks up and delivers client items as needed

Alterations 

Entering all alteration instructions into the proprietary system

Delivering/picking up garments to/from outside (contract) tailors 

Compiling Alteration Expense Summary for in-house tailors and sending to Accounting

Telephones/E-Mail/Mail

Answering incoming phone calls and giving messages to Sales Professional

Checking store e-mail daily and giving all information to the proper person(s) 

Bank Deposits/Errands

Makes follow-up calls to factories, customers, and corporate office

Performing other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Experience with social media platforms for marketing and research purposes

Extensive knowledge of computer, Microsoft Office software and Google Docs

Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines

Strong organizational skills

Ability to bend and lift 30 lbs.

Valid Driver’s License

Source: Tom James Company careers (Lever)

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