Office Services Associate (Receptionist & Hospitality), New York City

GCM Grosvenor

New York, NY

Career-pivot friendly

Who this role is best for

Best suited to candidates with hospitality experience and administrative acumen working in a high-visibility corporate environment.

Best fit for

Candidates with prior front desk or hospitality roles in corporate settings
— “high-visibility role that requires strong attention to detail, flexibility, and resourcefulness”
Individuals who have experience with vendor coordination and inventory management
— “Perform weekly inventory of lunchroom, pantry and mother’s room. Order and stock items as needed”
Professionals who can provide backup phone coverage across multiple locations
— “Provide back-up phone coverage for Chicago office”

Things to consider

The role involves managing multiple office services areas simultaneously, including front desk, administrative tasks, and hospitality support.
— “The individual will be involved in the following critical activities”
Candidates should be prepared to manage both internal and external stakeholders with a high level of professionalism.
— “provides a superior level of service to our management, employees, clients, prospects and guests of the firm”

How to stand out

Highlight experience with cross-functional team support and multi-tasking in your resume and interview responses.
— “with the ability to multi-task and juggle projects with aggressive deadlines”
Showcase your ability to manage vendor relationships and inventory systems effectively.
— “Maintain current list of vendors and update with changes or additions, upon request”
Emphasize your adaptability and leadership potential, as the role involves team leadership.
— “The ideal candidate is a strong leader who is also involved in the day-to-day operation of the Office Services Team”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

welcome visitors
manage conference room reservations
assist with food & beverage set-ups

Typical background

receptionistoffice services

Skills & requirements

Required

Front Desk ManagementAdministrative SupportHospitality Services

Preferred

Event CoordinationVendor Management

Stack & domain

Office ManagementVendor ManagementInventory ManagementEvent CoordinationLeadershipTeamworkCommunicationOffice ServicesHospitality

About the role

Original posting from GCM Grosvenor via Greenhouse

Summary
The Office Services Associate will be part of a team that provides a superior level of service to our management, employees, clients, prospects and guests of the firm. This is a high-visibility role that requires strong attention to detail, flexibility, and resourcefulness, with the ability to multi-task and juggle projects with aggressive deadlines. The ideal candidate is a strong leader who is also involved in the day-to-day operation of the Office Services Team.
Responsibilities
The individual will be involved in the following critical activities:
Front Desk
Welcome visitors by greeting them in person or by telephone; answering or referring inquiries
Greet, welcome, and announce guests appropriately; direct them to assigned conference rooms if needed
Create daily schedule of meetings with external visitors, register external visitors with building security
Screen and direct all main line incoming calls
Manage the main phone line general greetings
Monitor and check the general voice mailbox every morning
Maintain appearance of conference rooms
Manage conference room reservations
Maintain reception area and all common areas
Provide back-up phone coverage for Chicago office
Administrative
Maintain current list of vendors and update with changes or additions, upon request
Monthly expense report reconciliation for all office/pantry supply orders
Perform weekly inventory of lunchroom, pantry and mother’s room. Order and stock items as needed
Reconcile Seamless account expenses and route to Office Manager for approval
Manage Seamless account: Create account for new hires and delete account for all terminations
Provide backup support to Mailroom Associate & Hospitality Associate
Assist Office Manager with ad hoc projects
Hospitality
Assist with food & beverage set-ups for meetings, events, and GCM Eats, upon request
Work with respective caterer(s) on menu selections
Source new catering vendors upon request
Order food, beverages, and snacks for GCM meal perk programs
Actual base salary may vary based on factors such as individual's experience, skills, and qualifications for the role. Employees may be eligible for a discretionary bonus based on factors such as individual, team, and company performance as well as a comprehensive benefits package.
NEW YORK ANNUAL PAY RANGE$65,000—$85,000 USDABOUT THE FIRM
GCM Grosvenor (Nasdaq: GCMG) is a global alternative asset management solutions provider with approximately $97 billion in assets under management across private equity, infrastructure, real estate, credit, and absolute return investment strategies.
The firm has specialized in alternatives for more than 54 years and has a diverse, engaged team of approximately 560 professionals serving a global client base. Eligible employees can elect to participate in comprehensive healthcare coverage (including medical, dental, vision and life insurance), flexible spending accounts, and the employer sponsored retirement plan. Additionally, employees are eligible for paid time off, parental leave, short-term and long-term disability, as well as other care/wellness programs.
The firm is headquartered in Chicago, with offices in New York, Toronto, London, Frankfurt, Tokyo, Hong Kong, Seoul, and Sydney. For more information, visit: gcmgrosvenor.com.
EQUAL OPPORTUNITY EMPLOYER M/F/D/V

Source: GCM Grosvenor careers (Greenhouse)