On-Site Supervisor (Evening/Night)

BGIS

London, Canada

On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have on-site supervisory experience in facility management or cleaning services.

Best fit for

Candidates with prior supervisory roles in facility or cleaning services who prioritize customer satisfaction.
— “the Area Supervisor must be able to: Ensure accounts are provided with a high level of service through supervision and coordinating activities of workers”
People who are comfortable working independently and can lead by example in a team setting.
— “Ability to work independently and as a team”

Things to consider

Candidates must be prepared to handle emergencies and ensure compliance with safety and quality standards.
— “Attend to any emergencies Handle and assist with emergency procedures accordingly and as required”

How to stand out

Emphasize your ability to maintain operational continuity and manage staff shortages effectively.
— “Maintain operational continuity at job sites by finding and replacing staff as needed”
Showcase experience in executing corrective action plans based on facility inspections.
— “Execute action plans and follow up on deficiencies as outlined in quality inspections”
Highlight your communication and training skills with examples from past roles.
— “Assist/train cleaners in performing duties Excellent communication and strong interpersonal skills”
Demonstrate your attention to detail and ability to ensure compliance with policies.
— “Effective attention to detail and a high degree of accuracy Ensure that all team members are compliant with the company quality, security and safety mandates”

Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

high level of service through supervision
efficient resolution of facility issues

Typical background

2+ years of experience in a Cleaning/Service-related field

Skills & requirements

Required

Supervision And CoordinationInventory And Equipment TrackingFacility InspectionPolicy And Procedure AdherenceTraining And AssistanceQuality Inspection Follow-upWork SchedulingCommunication

Preferred

Bilingual Skills

Stack & domain

SupervisionCoordinationInventory And Equipment TrackingFacility InspectionPolicy And Procedure AdherenceTrainingSite Evaluations/auditsEmergency ProceduresCommunicationComputer SkillsMicrosoft Office SoftwareTime ManagementProblem-solvingTeamworkAttention To DetailAccuracyFacility ManagementReal Estate Services

About the role

Original posting from BGIS

Who We Are
BGIS SCS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.  
Further information is available at www.bgis.com
SUMMARY
Under the general supervision of the Regional Manager - Operations, the Area Supervisor performs a variety of scheduled and ad hoc supervisory related tasks with emphasis on customer satisfaction and quality service delivery.
KEY DUTIES & RESPONSIBILITIES
Functioning as a core member of the Operations team the Area Supervisor must be able to:
Ensure accounts are provided with a high level of service through supervision and coordinating activities of workers
Maintain operational continuity at job sites by finding and replacing staff as needed
Attend to any emergencies
Respond quickly and efficiently to all operational requests
Track inventory and equipment
Inspect facilities to ensure safety and cleanliness standards
Follow up with workers and ensure they are completing all required tasks and are following BGIS SCS policies and procedures along with health and safety requirements
Ensure that all team members are compliant with the company quality, security and safety mandates
Assist/train cleaners in performing duties
Review daily site evaluations/audits to ensure safety, security and cleanliness standards are being met
Execute action plans and follow up on deficiencies as outlined in quality inspections to resolve all facility’s issues efficiently
Maintain work schedules according to client needs
Demonstrate the values of the company and lead by example at all times
Monitor staff absence and turnover ensuring flexible cover arrangements within short notice
Communicate with operations managers
Protect company’s and clients’ assets from misuse and damage
Handle and assist with emergency procedures accordingly and as required
Perform other duties as assigned
KNOWLEDGE & SKILLS
Valid driver's license and own vehicle
2+ years of experience in a Cleaning/ Service-related field
Fluency in both written and oral English a must. Bilingual skills are a bonus.
Excellent communication and strong interpersonal skills
Intermediate computer skills and knowledge of Microsoft Office Software
Excellent time management and problem-solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Ability to work independently and as a team
Effective attention to detail and a high degree of accuracy
This is a regular, full-time position with a salary range of $42,270 - $49,729 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.
BGIS SCS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Source: BGIS careers