Operations Associate

Gopuff
Newcastle, United Kingdom
Career-pivot friendly

Who this role is best for

Geared toward candidates with warehouse or retail experience comfortable with inventory management and customer communication.

Best fit for

  • Candidates with prior warehouse or retail experience and a willingness to work late hours
    — “available during peak hours of 5pm - 2am”
  • Individuals who thrive in dynamic, customer-focused environments and value career growth
    — “Career growth opportunities”
  • People who can manage physical labor and are detail-oriented in inventory and order management
    — “Manage waste and spoilage through strict compliance with FIFO practice”

Things to consider

  • The position involves repetitive lifting of up to 20lbs, which may be a physical constraint for some applicants
    — “Lift up to 20lbs repetitively”

How to stand out

  • Emphasize your ability to handle customer interactions and manage order substitutions
    — “Contact customer for substituted or out-of-stock items”
  • Showcase your adaptability and fluency with basic web-based software like G-Suite
    — “general working knowledge of basic web-based software applications”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · IndividualLevel · Mid Level

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • picking and packing items for dispatch
  • managing inventory and re-shelving
Typical background
warehouse, retail, or restaurant experience

Skills & requirements

Required

Warehouse OperationsInventory ManagementCustomer Service

Preferred

Delivery Coordination

Stack & domain

Warehouse ManagementInventory ManagementCustomer ServiceTeamworkCommunicationAdaptabilityRetailLogistics

About the role

Original posting from Gopuff via Lever

Overview: Gopuff is looking for full-time Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of warehouse responsibilities including picking, packing, receiving product, and working with our delivery riders.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

You Will::

  • Pick and pack items for dispatch to customers
  • Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies
  • Inventory management and re-shelving of canceled orders
  • Clean and organize warehouse
  • Manage waste and spoilage through strict compliance with FIFO practice
  • Contact customer for substituted or out-of-stock items

You Have::

  • Must be 18 years or older 
  • Experience working in a restaurant, retail or warehouse environment (preferred, not required)
  • Work with a fluid schedule and available during peak hours of 5pm - 2am
  • General working knowledge of basic web-based software applications (e.g. Google G-Suite)
  • Lift up to 20lbs repetitively

Benefits::

  • Holiday pay 
  • Weekly pay cycle (Get paid weekly!) 
  • Career growth opportunities
  • Performance appraisal

#LI-DNP

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Source: Gopuff careers (Lever)

Similar roles