Operations Associate

Gopuff
Chessington +1 more
On-siteCareer-pivot friendly

Who this role is best for

Geared toward candidates comfortable with warehouse operations and customer interaction, prioritizing flexibility and physical stamina. The role is based in Chessington, London, and involves working during late-night peak hours.

Best fit for

  • Individuals with a strong attention to detail and ability to handle inventory discrepancies.
    — “Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies.”
  • People who are adaptable and can work with a fluid schedule, especially during late-night hours.
    — “Work with a fluid schedule and available during peak hours of 5pm - 2am.”

Things to consider

  • The role requires availability during late-night hours, which may not align with all candidates' schedules.
    — “available during peak hours of 5pm - 2am”
  • Physical demands include lifting up to 20lbs repetitively, which may be a barrier for some.
    — “Lift up to 20lbs repetitively”

How to stand out

  • Highlight experience with inventory systems or warehouse processes in your resume and interview.
    — “Inventory management and re-shelving of canceled orders”
  • Emphasize your ability to work during non-traditional hours and maintain a positive attitude.
    — “requires drive, perseverance, positivity, and enthusiasm for the challenge”
  • Showcase communication skills by providing examples of resolving customer issues or discrepancies.
    — “Contact customer for substituted or out-of-stock items”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • picking and packing items
  • receiving product
  • inventory management
Typical background
Experience in warehouse, retail, or restaurant environment

Skills & requirements

Required

Warehouse ManagementInventory ManagementCustomer Service

Preferred

Restaurant Or Retail Experience

Stack & domain

Inventory ManagementWarehouse ResponsibilitiesTeamworkProblem SolvingWarehouse OperationsCustomer Service

About the role

Original posting from Gopuff via Lever

Overview: Gopuff is looking for full-time Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of warehouse responsibilities including picking, packing, receiving product, and working with our delivery riders.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

You Will::

  • Pick and pack items for dispatch to customers
  • Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies
  • Inventory management and re-shelving of canceled orders
  • Clean and organize warehouse
  • Manage waste and spoilage through strict compliance with FIFO practice
  • Contact customer for substituted or out-of-stock items

You Have::

  • Must be 18 years or older 
  • Experience working in a restaurant, retail or warehouse environment (preferred, not required)
  • Work with a fluid schedule and available during peak hours of 5pm - 2am
  • General working knowledge of basic web-based software applications (e.g. Google G-Suite)
  • Lift up to 20lbs repetitively

Benefits::

  • Holiday pay 
  • Weekly pay cycle (Get paid weekly!) 
  • Career growth opportunities
  • Performance appraisal

#LI-DNP

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Source: Gopuff careers (Lever)

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