Operations Associate (Full-Time) - The Domain

ALO
The Domain +2 more
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have retail or inventory management experience and are comfortable with physical labor.

Best fit for

  • Candidates with retail operations experience and a commitment to customer service and visual merchandising
    — “Passion for customer service and delivering exceptional experiences”
  • Individuals who thrive in a dynamic, in-person retail environment and can manage inventory efficiently
    — “Execute inventory management processes effectively with a focus on maximizing inventory accuracy & reducing shrink”
  • Those with a background in executing operational directives and collaborating with cross-functional teams
    — “Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team”

Things to consider

  • The role requires availability 7 days a week, including during the busy Blackout period
    — “Full-Time non-exempt associates are expected to have open availability, 7 days a week”
  • This position involves significant physical activity, including lifting and moving up to 50 pounds
    — “Ability to lift, push, carry or otherwise move up to 50 pounds”

How to stand out

  • Emphasize your ability to work collaboratively with managers and teams in your interview responses
    — “Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities”
  • Showcase your physical stamina and ability to handle demanding retail tasks during interviews
    — “Requires constant movement in and around all areas of store”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • 1+ years of retail operations experience
Typical background
RetailCustomer Service

Skills & requirements

Required

Inventory ManagementVisual MerchandisingSales Floor ManagementCustomer ServiceTeam Leadership

Preferred

Retail OperationsFacility Management

Stack & domain

Customer ServiceRetailInventory Management

About the role

Original posting from ALO via Greenhouse

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE 

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

JOB RESPONSIBILITIES

Execute inventory management processes effectively with a focus on maximizing inventory accuracy & reducing shrink

Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps

Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management

Maintain and champion strong visual standards for the sales floor

Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized

Support a safe work environment and efficient operation through strong stockroom standards and processes

Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests

Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  

Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence

Demonstrate strong business acumen by leveraging metrics to support business-driving strategies

Resolve client needs quickly & effectively ensuring customer satisfaction

Identify product concerns and communicate inventory needs to support the business goals

Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

OPERATIONS ASSOCIATE QUALIFICATIONS

1+ years prior work experience in a client-centric, sales & operational environment

Requires constant movement in and around all areas of store

Ability to lift, push, carry or otherwise move up to 50 pounds

Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder

Ability to stand and move for an entire shift

Passion for customer service and delivering exceptional experiences

Self-motivated with a desire to achieve results and excel individually, and as a team

Aligns with and embodies ALO’s Guiding Principles  

OPERATIONS ASSOCIATE SCHEDULE

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

Generous ALO employee discount and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors

Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)

401K with company matching (Full-Time Employees)

Monthly Store Incentives

Clothing Allowance

Free yoga classes at any of our Sanctuaries (select cities)

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Source: ALO careers (Greenhouse)

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