Operations Associate (Part-Time) - Regent Street

ALO
London, United Kingdom
On-site

Who this role is best for

Geared toward candidates comfortable with inventory management and retail operations, working in a part-time or flexible schedule in London.

Best fit for

  • Candidates with experience in retail operations and a customer-centric mindset
    — “Preferred prior work experience in a client-centric, sales & operational environment”
  • Candidates who value strong visual merchandising and attention to detail
    — “Maintain and champion strong visual standards for the sales floor”

Things to consider

  • Part-time hours may require flexibility with weekend and holiday shifts
    — “All employees' availability must suit the needs of the business, which are subject to change”
  • Candidates must be legally authorized to work in the UK
    — “Proof of right to live and work in the UK”

How to stand out

  • Highlight experience with inventory accuracy and shrink reduction in your resume
    — “Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink”
  • Demonstrate ability to support cross-functional teams through collaboration examples
    — “Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities”
  • Showcase your ability to resolve client needs and ensure satisfaction
    — “Resolve client needs quickly & effectively ensuring customer satisfaction”
  • Emphasize your proactive approach to identifying and communicating inventory needs
    — “Identify product concerns and communicate inventory needs to support the business goals”
  • Demonstrate your understanding of operational directives and project execution
    — “Execute company-level operations-focused directives, projects and initiates”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • profitability
  • inventory accuracy
  • customer satisfaction
Typical background
retail operationscustomer serviceinventory management

Skills & requirements

Required

Inventory ManagementCustomer ServiceTeam ManagementVisual MerchandisingOperational Efficiency

Preferred

Problem SolvingBusiness Acumen

Stack & domain

Inventory ManagementVisual MerchandisingSales Floor ReplenishmentSupply ManagementVendor RelationshipsTechnologyFacilities ManagementCustomer ServiceTeamworkProblem SolvingCommunicationBusiness AcumenEmpathyCompassionIntegrityBuilding RelationshipsRetailOperationsVisual Standards

About the role

Original posting from ALO via Greenhouse

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink

Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps

Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management

Maintain and champion strong visual standards for the sales floor

Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized

Support a safe work environment and efficient operation through strong stockroom standards and processes

Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests

Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  

Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence

Demonstrate strong business acumen by leveraging metrics to support business-driving strategies

Resolve client needs quickly & effectively ensuring customer satisfaction

Identify product concerns and communicate inventory needs to support the business goals

Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

Preferred prior work experience in a client-centric, sales & operational environment 

Passion for customer service and delivering exceptional experiences

High energy, upbeat and enthusiastic with the ability to integrate fun and work

Self-motivated with a desire to achieve results and excel individually, and as a team

Fosters genuine connection through empathy, compassion, integrity and building trusting relationships

Aligns with and embodies ALO's Guiding Principles

Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

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Source: ALO careers (Greenhouse)

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