Operations In-Training

1-800-GOT-JUNK?

Prairieville, LA

On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in logistics or team management and are comfortable with physical labor.

Best fit for

Candidates with logistics or management experience and a willingness to engage in physical labor.
— “1+ years in Logistics, KPI’s, Sales, Dispatch, Fleet, and/or Management”
Individuals who thrive in dynamic, service-oriented roles with a focus on customer interactions.
— “WOW our customers with your positive attitude and outstanding service.”
People with strong leadership and team-building skills who can manage multiple priorities.
— “Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed.”

Things to consider

This role requires physical strength to lift at least 75 lbs repeatedly.
— “Able to lift at least 75+ lbs repeatedly!”
The position involves driving and loading trucks, which may be a concern for those with limited driving experience.
— “Drive and Load Trucks Safely: Lead, train, and motivate a team of drivers and crew members on client sites to ensure efficient and safe truck operations.”

How to stand out

Highlight your leadership experience and how you've improved team performance.
— “Your leadership will be critical in maintaining our high standards and achieving business goals.”
Emphasize your ability to manage efficiency and improve metrics through your past work.
— “Manage daily operations, monitor and improve operational performance and customer satisfaction metrics.”

Pace · Fast PacedCollaboration · MediumAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

high customer satisfaction
efficient operations
team growth

Typical background

1+ years in logistics, sales, dispatch, fleet, or management

Skills & requirements

Required

Customer ServiceTeam ManagementLogisticsRoute PlanningSchedulingSalesCommunication

Preferred

Warehouse ManagementRetailHospitalitySalesCustomer Service

Stack & domain

Customer ServiceSalesTeam ManagementLogisticsKpisDispatchFleet ManagementMicrosoft OfficeOperational SoftwareCommunicationLeadershipProblem-solvingTeamworkTime ManagementNegotiationDecision-makingJunk Removal

About the role

Original posting from 1-800-GOT-JUNK? via Greenhouse

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.
Junk Removal and Customer Service
1-800-GOT-JUNK?
Location: Prairieville, LA
Job Type: Full-Time
Pay: $22-$24/hr (Profit Share + Tips + 15/hr)
About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team.
We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.
Position: Customer Experience Leader (Operations In-Training)
As a Customer Experience Leader training in Operations, you will be trained at all levels to be fast tracked from Customer Experience Leader to Operations. Where you will oversee daily logistics, route planning, and scheduling to ensure excellent service delivery, and manage our team of drivers and crew members. Your leadership will be critical in maintaining our high standards and achieving business goals.
What We’re Looking For:
Sales-Minded: Confident closing on-site sales and maximizing job value
People-Focused: Personable, positive, and service-oriented
Reliable & Coachable: Shows up, contributes, and adapts
Strong Communicator: Clear, professional, and solution-driven
Experience in delivery, warehouse, retail, hospitality, sales, customer service or general labor is a
plus.
What You'll Do:
Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
Drive and Load Trucks Safely: Lead, train, and motivate a team of drivers and crew members on client sites to ensure efficient and safe truck operations.
Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations.
Manage Efficiency: Manage daily operations, monitor and improve operational performance and customer satisfaction metrics.
Represent Our Brand: Collaborate with marketing to drive local outreach and customer acquisition.
Development: Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.
Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on
integrity, teamwork, and ongoing development.
Competitive payment structure (Hourly Pay + Profit Share + Performance-Based Bonuses)
Full Time Hours consisting of 4 weekday Shifts + 1 weekend shift
Opportunities for professional growth and development.
Enjoy dynamic, engaging workdays with varied responsibilities.
Award-winning workplace ("Best Placesto Work" and "Fast 50 Company").
Full benefits package with Medical/Vision/Dental coverage and retirement options.
Requirements
1+ years in Logistics, KPI’s, Sales, Dispatch, Fleet, and/or Management
21+ years of age and a valid driver's license (required for insurance purposes)
Strong leadership and team-building skills.
Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed.
Able to lift at least 75+ lbs repeatedly!
Proficient in Microsoft Office and operational software.
Strong customer service experience.
This job description outlines the key responsibilities, qualifications, and skills required for the position at 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.
Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!

Source: 1-800-GOT-JUNK? careers (Greenhouse)