Operations Intern

Novo
Bangalore, India
HybridCareer-pivot friendly

Who this role is best for

A natural match if you have experience managing office operations and vendor contracts in a high-growth fintech environment.

Best fit for

  • Candidates with experience in managing office facilities and vendor relationships in a startup environment
    — “Oversee and manage comprehensive office facility operations across multiple locations
  • Individuals who thrive in cross-functional teams and can handle administrative and financial processes
    — “Capable of working cross-functionally with Finance, People, and leadership teams
  • Professionals with a background in finance, business, or operations who value process improvement
    — “Proactively identify inefficiencies, anticipate risks, and independently resolve issues as they arise

Things to consider

  • The role requires managing confidential information with a high degree of professionalism
    — “Handle confidential information with the utmost discretion and professionalism
  • The position demands a strong attention to detail and meticulous organization
    — “Demonstrate strong organizational skills and meticulous attention to detail

How to stand out

  • Highlight experience with budget tracking and vendor management in your resume and interview responses
    — “Monitor and track operational budgets, vendor contracts, and payment cycles with a strong focus on cost control
  • Emphasize your ability to develop and maintain internal systems for compliance and documentation
    — “Develop and maintain organized internal systems for records, invoices, contracts, and compliance documentation
  • Demonstrate your comfort with tools like Excel, Sheets, and procurement platforms
    — “Comfortable utilizing tools such as Excel, Google Sheets, procurement platforms, and digital documentation systems
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • manage office facility operations
  • track operational budgets
  • develop internal systems for records
Typical background
Bachelor's degree in Business, Human Resources, Finance, or Accounting

Skills & requirements

Required

Organizational SkillsAttention To DetailVendor ManagementExpense TrackingOperational Processes Execution

Preferred

Startup ExperienceHigh-growth Environment Exposure

Stack & domain

ExcelGoogle SheetsProcurement PlatformsDigital Documentation SystemsOrganizational SkillsAttention To DetailCommunication SkillsFinanceHuman ResourcesAccounting

About the role

Original posting from Novo via Ashby

ABOUT US

Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don't provide the access, assistance and modern tools that owners need to successfully grow their business.

We started Novo to challenge the status quo-we're on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we're excited to lead the small business banking revolution.

At Novo, we're here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We've made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking.

WHY NOVO?

  • Novo is a rapidly growing series B fintech startup with a mission-driven team that's passionate about helping every small business in America
  • Positive, inclusive, supportive culture cheering you on your journey
  • We work with very new technologies and architecture patterns
  • Offices in NYC and India

KEY RESPONSIBILITIES

  • Oversee and manage comprehensive office facility operations across multiple locations, including utilities, supplies, repair and maintenance, and workplace safety.
  • Monitor and track operational budgets, vendor contracts, and payment cycles with a strong focus on cost control.
  • Ensure process discipline across all facility-related activities, including checklists, audits, inventory tracking, and documentation.
  • Develop and maintain organized internal systems for records, invoices, contracts, and compliance documentation.
  • Collaborate with People Operations on workplace experience initiatives such as celebrations, onboarding logistics, and offsite events.
  • Coordinate with Finance to ensure timely and accurate invoice submissions, reimbursements, and audits.
  • Manage team travel planning, event logistics, and vendor coordination as required.
  • Prepare regular operations reports featuring relevant metrics, expenditure tracking, and recommendations for process improvement.
  • Proactively identify inefficiencies, anticipate risks, and independently resolve issues as they arise.
  • Handle confidential information with the utmost discretion and professionalism.

REQUIREMENTS

  • Bachelor's degree required (preferably in Business, Human Resources, Finance, or Accounting).
  • Demonstrate strong organizational skills and meticulous attention to detail.
  • Have a proven track record in vendor management, expense tracking, and effectively executing operational processes.
  • Exhibit a high level of ownership in responsibilities.
  • Capable of working cross-functionally with Finance, People, and leadership teams.
  • Exhibit strong communication skills that are clear, professional, and proactive.
  • Comfortable utilizing tools such as Excel, Google Sheets, procurement platforms, and digital documentation systems.
  • Exposure to startup or high-growth environments is considered an advantage.

Novo values diversity as a core tenet of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Source: Novo careers (Ashby)

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