Operations Manager, Warehouse

HelloFresh

Aurora, IL

Who this role is best for

Strong fit for warehouse management professionals who lead large teams and implement processes in a mission-driven environment.

Best fit for

Candidates with 5-7 years of warehouse leadership experience and a track record in customer satisfaction within tech-driven companies
— “At least 5 -7 years of work experience in warehouse management, should be combined with a demonstrated track-record of accomplishments as a manager, and with satisfying customers in technology-driven, developing companies.”
Individuals adept at cultivating a culture aligned with company values and managing compliance with food safety standards
— “Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies.”
Professionals with strong coaching and communication skills to guide warehouse staff and ensure productivity
— “Direct activities and provide coaching and guidance to associates, leads, and supervisors.”

Things to consider

Night shift commitment is non-negotiable, as the role operates Thursday to Sunday nights
— “SHIFT: Thursday to Sunday (NIGHTS)”
The role requires active participation in continuous improvement and audit processes, which may demand significant time and attention
— “Maintain active role on internal continuous improvement teams.”

How to stand out

Highlight experience in implementing warehouse processes and training programs based on performance reviews
— “Design, develop and implement warehousing training programs based on quarterly performance reviews”
Emphasize leadership in safety and compliance within food or health tech environments
— “Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures”
Showcase ability to manage and improve productivity in fast-paced, mission-driven settings
— “Collaborative, dynamic work environment within a fast-paced, mission-driven company”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

maximizing warehouse productivity
ensuring compliance with safety and quality policies
improving customer service

Typical background

5-7 years of warehouse management experienceassociate’s degree or related management work experience

Skills & requirements

Required

Warehouse ManagementLogisticsSupply Chain ManagementTeam LeadershipProblem SolvingCommunicationTime ManagementTechnical SkillsSafety ComplianceQuality Management

Preferred

Continuous ImprovementTraining Program DevelopmentInventory ManagementProcurement

Stack & domain

LeadershipCommunicationProblem SolvingAnalyticalDetailed OrientedResults DrivenTime ManagementTechnicalTrainingWarehouse ManagementHealth And Wellness

About the role

Original posting from HelloFresh

Operations Manager, Warehouse
SHIFT: Wednesday - Saturday (3:00pm - 2:00am)
What is Factor?
We believe that health and wellness starts with food and what you put into your body. Our goal is to help our customers achieve their health and wellness goals. We focus on being physically fit and healthy with nutritious, purposeful eating. We want to help real people achieve real results without sacrificing time and energy trying to sort through the overwhelming amount of information.
We use the freshest, highest quality ingredients available, and our in-house culinary team is constantly working to optimize the nutritional value of every single meal. Meals arrive fresh and are fully prepared- simply heat in the microwave or oven and enjoy!
Factor_ a brand of HelloFresh is seeking an Operations Manager, Warehouse to support their Aurora, IL location.
You will ...
  Oversee the strategic operations within the functional areas of receiving, shipping, storage / distribution of goods, and logistics.
  Direct activities and provide coaching and guidance to associates, leads, and supervisors.
  Work alongside and with the team, providing guidance as needed to ensure maximum productivity.
  Work with senior Management to complete the given directives of the Company.
  Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies.
  This managerial position is expected to cultivate a culture in line with Hello Fresh’s core values.
   Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints.
   Manages the department engaged in essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity and high technical integrity.
    Performing internal audits.
    Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
    Create and implement processes and procedures.
    Relay quality philosophy to all warehouse personnel.
    Maintain active role on internal continuous improvement teams.
    Design, develop and implement warehousing training programs based on quarterly performance reviews
    Interact with procurement to ensure adequate supply of all inventory and ingredients.
    Addressing nonconformities from previous internal and external audits.
    Conducting a management review of the warehouse essential functions.
    Following-up on and closing pending preventive and corrective action requests.
    Ensuring that documentation and design controls are appropriate for organization.
    Assisting the management team and provide support as necessary.
    Provide all employees with necessary tools, proper training and corrective direction.
You are...
      A Leader: train and develop a large group of employees
      Performance Manager of warehouse employees
      Problem Solver/Analytical
      Detailed Oriented and Results Driven
      Communicator: speak to employees with tact and diplomacy
      Time Manager: tracking/monitoring production and maintaining productivity
      Technical: computer literacy to input information into the computer
      Able to take direction and relay information to employees
At a minimum, you have...
      Associate’s degree or related management work experience.
      At least 5 -7 years of work experience in warehouse management, should be combined with a demonstrated track-record of accomplishments as a manager, and with satisfying customers in technology-driven, developing companies.
You’ll get…
Competitive Salary & 401k company match that vests immediately upon participation
Generous parental leave of 16 weeks & PTO policy
$0 monthly premium and other flexible health plans
75% discount on your subscription to HelloFresh (as well as other product initiatives)
Company sponsored outings & Employee Resource Groups
Collaborative, dynamic work environment within a fast-paced, mission-driven company
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
#Factor #JD1008
#Operations
Illinois Pay Range$80,000—$113,000 USD

Source: HelloFresh careers