Operations Manager - Waterside Shops

ALO
Waterside Shops +2 more
On-site

Who this role is best for

Geared toward retail or related industry professionals comfortable with inventory management and cross-functional collaboration, with a preference for candidates who can thrive in a full-time, in-person role during peak retail seasons in Naples, FL.

Best fit for

  • Retail or related industry professionals with leadership experience and a passion for operational efficiency
    — “3-5 years of retail or related industry leadership experience”
  • Candidates who can lead and communicate ALO's mission effectively to customers and teams
    — “Ensure that the Operations team exudes ALO's mission and guiding principles”
  • Individuals with strong data-driven decision-making and budget management skills
    — “Review, Monitor and partner with General Manager to manage the budget, reporting and other business data”

Things to consider

  • Must be available for extended holiday hours, including Black Friday through the end of the season
    — “All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season”
  • Role demands significant physical activity and mobility throughout the store
    — “Requires constant movement in and around all areas of store”

How to stand out

  • Highlight experience with inventory accuracy and labor planning in your resume and interviews
    — “Investigate and root cause inventory accuracy issues”
  • Emphasize your ability to drive operational standards using performance data
    — “Champion strong Operational standards for the salesfloor by leveraging business performance data”
  • Showcase leadership in team development and communication strategies
    — “Leads a team through accountability, continuous coaching on a regular basis, development of talent”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • oversee key operational processes
  • investigate inventory accuracy issues
  • champion operational standards
  • support sell-through management
Typical background
3-5 years of retail or related industry leadership experienceworking knowledge of MS Office

Skills & requirements

Required

Inventory ManagementLabor PlanningSchedulingBusiness Data AnalysisTeam Leadership

Preferred

Retail Industry Experience

Stack & domain

Inventory ManagementLabor PlanningSchedulingBusiness Performance DataBudget ManagementReportingMetricsPlanning ProcessesSuccession PlanningRecruitment StrategyInterpersonalCommunicationAgileTime ManagementAccountabilityCoachingDevelopment Of TalentPipelineVisionRetailStore LeadershipCustomer Service

About the role

Original posting from ALO via Greenhouse

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE

The Operations Manager is a member of the store leadership team who deals with ALO’s operational strategy in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

Operations Leader 

Oversee and support execution of key operational processes 

Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps

Champion strong Operational standards for the salesfloor by leveraging business performance data

Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries

Support a safe work environment and efficient operation  

Business Leader  

Represent the business in meetings and on conference calls, in partnership with General Manager

Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)

Future planning workflow business needs to protect optimal performance 

People Leader 

Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do

Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations team

Establish internal & external pipeline through succession planning and recruitment strategy

Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Flow Experience Leader 

Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency

Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals

Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

OPERATIONS MANAGER QUALIFICATIONS

3-5 years of retail or related industry leadership experience

Working knowledge of MS Office (Word, Excel and Outlook)  

Extraordinary interpersonal and communication skills, both verbal and written

Agile with the ability to handle multiple tasks in a changing environment

Independent work ethic, time management skills, and personal accountability  

Aligns with and embodies ALO’s Guiding Principles

Requires constant movement in and around all areas of store

Ability to lift, push, carry or otherwise move up to 50 pounds

Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder

Ability to stand and move for an entire shift 

OPERATIONS MANAGER SCHEDULE

The Operations Manager role is a full-time role. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

Generous ALO employee discount and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors

Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)

401K with company matching (Full-Time Employees)

Monthly Store Incentives

Clothing Allowance

Free yoga classes at any of our Sanctuaries (select cities)

Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, ALO Wellness Club. 

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Source: ALO careers (Greenhouse)

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