Operations Support Specialist II – Knowledge Management

Threat Tec, LLC
Orlando, FL
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with military operations experience who manage complex documentation systems and have advanced Microsoft 365 skills.

Best fit for

  • Candidates with military operations expertise and advanced SharePoint/Teams skills
    — “Advanced proficiency with Microsoft 365, especially SharePoint and Teams”
  • Individuals with a track record in Army or joint staff knowledge management
    — “Experience supporting Army or joint staff operations, knowledge management or documentation”
  • Professionals who can synthesize data for strategic programmatic use
    — “Collect, organize and archive data supporting programmatic and business initiatives”

Things to consider

  • Active SECRET clearance is mandatory from the start of employment
    — “Active DoD SECRET clearance (must be active at start)”

How to stand out

  • Highlight experience in managing collaborative information environments for military leadership
    — “Develop, coordinate and synchronize people, technology and processes into a collaborative information environment”
  • Demonstrate expertise in editing and producing senior-leader-level documentation
    — “Develop and edit briefings, information papers, executive summary memoranda, JCIDS documents and CBAs”
  • Emphasize familiarity with Army-specific frameworks like JCIDS and DOTMLPF-P
    — “Familiarity with JCIDS, CBAs and DOTMLPF-P analysis”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • effective knowledge management
  • improved documentation
Typical background
Bachelor's degree in a related field13+ years of relevant experience

Skills & requirements

Required

Knowledge ManagementDocument ManagementCollaboration ToolsWriting And Editing

Preferred

JcidsCbasDotmlpf-p Analysis

Stack & domain

Knowledge ManagementMicrosoft 365SharepointTeamsJcidsCbasDotmlpf-p AnalysisWritingEditingCollaborationProject ManagementKnowledge Management CertificationDefenseCommercial

About the role

Original posting from Threat Tec, LLC via Lever

Threat Tec, LLC is an integrated technology and services company serving defense and commercial customers. We design, deliver, and sustain training, readiness, and mission-support solutions that combine people, process, and technology to improve preparation, decision-making, and operational performance.

Key Responsibilities:

Develop, coordinate and synchronize people, technology and processes into a collaborative information environment that supports Mission Command for the FTD Director.

Perform integrated knowledge management: maintain portals, document libraries, study databases and web content.

Manage meeting battle rhythm, action items and document control for directorate forums.

Develop and edit briefings, information papers, executive summary memoranda, JCIDS documents and CBAs.

Collect, organize and archive data supporting programmatic and business initiatives.

Minimum Qualifications:

U.S. citizenship.

Active DoD SECRET clearance (must be active at start).

Bachelor's degree in a related field and 13+ years of relevant experience. Equivalent combinations of education and experience will be considered.

Experience supporting Army or joint staff operations, knowledge management or documentation.

Strong writing and editing skills for senior-leader products.

Advanced proficiency with Microsoft 365, especially SharePoint and Teams.

Preferred Qualifications:

Knowledge Management certification or Army KM qualification.

Familiarity with JCIDS, CBAs and DOTMLPF-P analysis.

Experience with Army training, simulation or modernization organizations.

Compensation:

Actual compensation will be determined based on job-related factors including experience, education, certifications, security clearance requirements, internal equity, and customer or contract requirements.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

Threat Tec, LLC is an Equal Employment Opportunity/Affirmative Action Employers (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity, veteran status, marital status, or any other characteristic protected by applicable law.

If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request assistance by contacting Talent@threattec.us or calling 757-240-4305.

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Source: Threat Tec, LLC careers (Lever)

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