Ops Trainer

HelloFresh
Goodyear, AZ
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for training-focused professionals who facilitate on-the-job learning and collaborate with frontline teams in a fast-paced DC environment.

Best fit for

  • Candidates with experience in frontline training and a background in operational process improvement
    — “support in process improvements
  • Individuals who thrive in high-growth environments and can adapt to changing business needs
    — “thrive in an ambiguous, fast-paced, high-growth environment
  • Professionals comfortable with rotating shifts and multilingual communication in a food safety-focused setting
    — “Promote food safety, quality, and a safety-first culture through training and development activities within the DC

Things to consider

  • Flexible scheduling is required, including weekends, nights, and holidays
    — “Scheduling Flexibility (days, nights, weekends, holidays) to support business need
  • The role may involve exposure to various shifts, including overnight hours
    — “Wednesday–Saturday, 2:00 PM–12:30 AM

How to stand out

  • Highlight experience with cross-training and OJT methods in your resume and interview responses
    — “Train, Cross-Train or Re-Train Training Ambassadors, Associates, and Frontline Leaders using network standard training methods such as classroom, On-the-Job (OJT), and Powered Industrial Equipment (PIT) practical training
  • Emphasize your ability to manage change and communicate effectively with multiple stakeholders
    — “Work with multiple leaders to calmly and effectively communicate or escalate issues through the proper channels for resolution
  • Showcase your ability to create a positive team environment and encourage feedback
    — “Create a positive team dynamic that encourages frontline leaders and associates to ask questions, provide feedback, adapt to the ever-changing business, and stay focused on the customer experience
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • trained associates and frontline leaders
  • supported internal change management
Typical background
experience in training and development

Skills & requirements

Required

TrainingCoachingProcess ImprovementFood SafetyQuality Control

Preferred

OSHA StandardsTraining In Powered Industrial Equipment

Stack & domain

Google Business SuiteExcelPowered Industrial Equipment (pit) Practical TrainingTrainingCoachingProblem SolvingCommunicationTeamworkOperations

About the role

Original posting from HelloFresh

Job Description:

Reporting to the Field Learning Associate Manager, the Trainer will be responsible for overseeing daily training operational activities within the DC which includes the following: assist in managing training requests received from the business, facilitate classroom and on-the-job training, and conduct one-on-one coaching sessions with DC associates to support their development. This role will work side by side with cross-functional teams within the DC to help implement training products and support in process improvements. A successful candidate in this role will thrive in an ambiguous, fast-paced, high-growth environment, enjoys problem solving, and will have a passion around training and developing others.

Schedule Request: 

Sunday–Wednesday, 6:00 AM–4:30 PM

Wednesday–Saturday, 6:00 AM–4:30 PM

Wednesday–Saturday, 2:00 PM–12:30 AM

 You will:

Promote food safety, quality, and a safety-first culture through training and development activities within the DC

Train, Cross-Train or Re-Train Training Ambassadors, Associates, and Frontline Leaders using network standard training methods such as classroom, On-the-Job (OJT), and Powered Industrial Equipment (PIT) practical training

Assist the Training Specialist in monitoring the training request intake system to help schedule training within the DC to accommodate incoming training requests

Help support internal change management processes for new training products or process improvement initiatives

Continuously observe and provide feedback to Training Ambassadors and new associates to support their growth and development within the organization

Support training coordination efforts which include scheduling training and recording training completion 

Share and exchange best practices with other Trainers and Training Ambassadors within the DC

Work with multiple leaders to calmly and effectively communicate or escalate issues through the proper channels for resolution

Conduct Tours of the DC for new associates and frontline leaders

Create a positive team dynamic that encourages frontline leaders and associates to ask questions, provide feedback, adapt to the ever-changing business, and stay focused on the customer experience

You have:

Scheduling Flexibility (days, nights, weekends, holidays) to support business need

Ability to read, write, and speak English

Basic Mathematics Skills 

Experience using the Google Business Suite 

Proficient in basic computer and tablet skills including email

Training in Powered Industrial Equipment to the latest OSHA standards preferred but not required

You’ll get…

Competitive hourly rate, 401K company match that vests immediately upon participation

Generous PTO and additional sick leave

Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment

Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)  

Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+

Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes:

Dates of birth

Dates of attendance at educational institutions

Dates of graduation


Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience.
Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks.

Arizona Pay Range$24.25—$24.25 USD

Source: HelloFresh careers

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