Geared toward candidates comfortable with order entry and customer communication, working in a traditional office setting within the window and door replacement industry.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Renewal by Andersen Metro & Midwest via Greenhouse
Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.
Our Renewal by Andersen Company is looking for a reliable and detail-oriented Order Entry Specialist/Order Creation Coordinator. The ideal candidate is well-organized, detail oriented, and capable of managing their workload and prioritizing tasks. This is an excellent opportunity to join a growing company that offers an upbeat work environment and a competitive salary.
Primary Responsibilities:
- Enter detailed orders into our ordering system from sales contracts and measure technician reports
- Create orders in the system and ensure all needed documentation has been obtained
- Place orders on hold as needed until missing documentation is obtained
- Follow up on holds multiple times a day
- Upload documents to customer accounts
- Manage and maintain voicemails and emails
- Support Sales team by helping answer any questions related to their customer accounts
- Run and email daily reports
Qualifications:
- Experience using a CRM system
- Proficient in Microsoft Office
- Minimum of two (2) years of sales support or order entry experience
- Experience with multitasking under pressure
- Must be comfortable speaking on the phone
- High level written/verbal communication skills
Compensation and Benefits:
- $22/hour
- Full insurance package, including medical, dental, vision, and life
- 401(K) with company match
- Student tuition reimbursement program
- Employee perks program
- PTO, paid holidays, and floating holidays!
Schedule:
- Onsite in our Lawrenceville office
- Monday-Friday, 8:00am-5:00pm
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
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Source: Renewal by Andersen Metro & Midwest careers (Greenhouse)